Xfactor Sports and Fitness, Greer

He is horrible at keeping your appointments!! He will cancel them, and will even cancel an hour before an appointment!! Does not personal train!! You’re only able to use the gym! Do not book!!! Was considering using him for a 12 week program but he wasn’t committed for the 6 appointments through the groupon and doesn’t respond to calls/texts

I had two sessions with Charles. The first was supposed to be a fitness assessment so he did not count that towards my groupon which was nice. However he was no less than 10 minutes late. And all he did for the assessment was put me on the treadmill and push the fitness test button. Then he sat in the back and ate for 15 minutes and left me on the treadmill. For my first official session he didn't show up and the rest of the staff was not interested in helping me when I asked if they knew if he was coming. So I left and text him and he apologized and said he had put me down for the wrong time. So we rescheduled for later that day and he showed up late again. During the entire workout he was either on his phone or talking to other people in the gym. It was obvious I did not have his full attention. While Charles was not outright rude like the rest of the training staff he was very unprofessional.