Staff was friendly. Home was very nice. But we found a roach in the cabinets. Be ready to pay an extra hidden $120 cleaning fee.
The resort was amazing. Very nice. Staff, check-in , check-out, evening bartender and manager were all horrible. It felt as if their job was to make my family feel as uncomfortable as possible. The maintenance Gentlemen was the most pleasant person we encountered. Love the place but I won't be going back. Very prejudice site.
Loved everything but when we got there pet friendly not so friendly. 700 dollars extra for three and a half pound Yorker and mini Aussie under 20lbs. Both well trained. 700.00
Do not book this for less than 4 nights. I booked for two through Groupon and upon arrival was informed that it was a minimum of 4 night stay. The lady at Balmoral apologized and told me she would tell Groupon to refund my money, but Groupon told me they weren’t sure why this happened and I wasted a vacation day and now fighting to get a refund. Very disappointed!
This place was amazing, definitely going again.
The unit was new, very clean and nicely decorated.
Very clean and amazing customer service!!!
It's a brand new resort, excellent quality houses and villas. Recommend it's our second time there and our grand kids enjoyed the water park a lot.
Very clean and nice Resort! Love everything about it! Just one downfall, you have to provide your own tissue, trash bags, and Filter for their coffee maker. But the good outweighs the bad! I would definitely
recommend Balmoral resort for a stay!