Staff was very nice. I like how they had us fill out a form in regards to our health. Coming from the health field, I feel it's essential. This field deals with a lot of skin contact & it's great that they are cautious with their customers as well as the well-being of their staff. It's a small room where we had our couples' massage. Music was very relaxing. My masseuse focused on my back (as listed as a problem area on the form,) but I wish the other areas had the same consistent medium pressure. She was able to find some problem areas where it was rather surprising to have stretched. My other half chose firm pressure. He appraised his masseuse for finding his problem areas. He felt a tingling sensation as if all tension was being released through his finger tips. Maybe next time I should get firm pressure too!