Elite Services Houston, Houston

Services rendered were not as advertised. Nour, the owner said he realized this and would refund me but never did. I will be adding the review to Google and Yelp.

Elite is a great company and I would recommend them to anyone.

The work they did was not satisfactory, especially at the $70 rate I paid. I bought the 5 rooms/hallway carpet cleaning service. We only have 4 bedrooms but I was ok paying for it, assuming it would be done well. They brought a hand held machine you plug into a wall upstairs and proceeded to clean all 4 bedrooms and the hall in less than 20 minutes. There are still stains on the floor; it only looks a little bit cleaner, not like a professional service came to the house. I'm very disappointed. I told the man who cleaned it that it isn't his fault - which I don't think it is - he was very nice (altho over an hour late). But, had I known it wasn't a "steam cleaning service" I wouldn't do it.

The service was horrible!! I will never use this service again. My window for them to come clean my carpet was from 9-11am. They didn't show up until 1:30pm which messed up my entire day. My carpet looked dingy and unclean and the smell was horrible. This was an extremely bad experience!