Brenda @ Salon B, Irving
665 Lyndon B Johnson Freeway, Irving, TX 75063
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Brenda @ Salon B
1,275 mi665 Lyndon B Johnson Freeway, Irving, TX 75063
Closed
About Brenda @ Salon B
What services does your business offer and what makes your business stand out from the competition? Italian product line.
What was the inspiration to start or run this business? Freedom from working for others.
What do you love most about your job? Clients making them feel like a million bucks.
What is the best reaction you've ever gotten from a customer? They love the haircut and the experience with me.
Customer Reviews
1.6
based on Groupon 10 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Sreekumar
Top reviewer
Helpful reviewer
Shutterbug
23 ratings|6 reviews
Absolutely not recommended. She’s forces you to return your Groupon and pay her cash for the haircut.
Greg
Top reviewer
11 ratings|6 reviews
I bought the Groupon for Salon B for hair style and beard trim. When I called to make the appointment, and mentioned that I found her through Groupon, she asked me if I had already bought the Groupon. I told her that I had and made the appointment. I appeared 5-10 minutes early for the appointment, and she immediately complained that Groupon was a bad deal and she only made “like four dollars or something“ if I booked through Groupon and said that she would have requested that I book directly with her had I not already bought the Groupon. She also complained that people don’t tip. She seemed to be relatively competent at hairstyling but was clumsy at trying to trim my beard, to the extent that I took the clippers in hand and did it myself. She was impatient as I did this and finally told me that she had another client waiting, who is elderly. This was a proximally 10 minutes after the scheduled start time of my appointment. I tipped her $10, to my chagrin, I guess to avoid any possible confrontation, and left so hurriedly that I forgot to take my cell phone with me and had to return to retrieve it. She may be somewhat (but not overly) proficient at hairstyles but her chair-side manner leaves quite a bit to be desired and I won’t be going back. I know what the B in Salon B stands for now.
Merchant reply:
8 years ago
Hi Greg this is Brenda the salon owner. First of all you called and i was kind enough to service you the same day. I always ask my clients to please read the fine print before purchasing any Groupon. I gave you a precision haircut not a basic haircut which is not part of the Groupon deal and I also trimmed your beard you wanted me to edge it and reshape the entire beard and mustache and if you read the fine print you will know that is not part of the Groupon deal. I apologize you were not happy with my service I highly recommend you read all fine prints before your next Groupon purchase. Good luck thanks!








