Rusty Wallace Racing Experience Detroit

BEWARE DO NOT TRUST THIS COMPANY!! My wife bought me a ride along package to Motordrome in Pittsburgh and I immediately scheduled a day in May because I knew the spots in the spring would fill up quickly. Some time later they emailed me to reschedule and the only available slots were in the summer. so rescheduled for June 28th at 1130. It was 90 degrees by noon, at which time I was still standing outside the gate waiting to get on the track. We had arrived 1 hour early as they recommended. I did not get on the track until 1pm at which time they had me put on a fire suit and sit for another hour and a half. They never mentioned how long we would be sitting there nor did they offer any sort of refreshments. The workers were so arrogant as they talked about how they have to keep hydrated and they get sick when their sugar levels drop. All the while, the group of us sat and waited and waited and waited.. Other folks have had the same "experience". I was so excited but I had lost all motivation after standing around for almost two hours and then sitting around for another almost 2 hours. We had planned on making a day out of our trip from Pittsburgh to the area. We were so exhausted after sitting around in the heat all day, we went straight back home. Did I mention my wife had to sit by herself for 2 hours in the 90 degree heat after standing with me for an hour and a half waiting to get in. They offered no compensation and no apologies. VERY UNORGANIZED AND VERY UNPROFESSIONAL The ride was great and was over in less than 2 mins."My scheduled class for this 'experience' was at 3pm (told to get there at 2pm) and it wasn't until 4pm that we started our class. All the other customers and I sat in a room this whole time with out any of the staff telling us what was going on. Anyways, we finish at around 4:45 and then go put on our race gear." "Arrived at 230 pm for an exciting racing experience. I couldve spent the next 3 hours watching paint dry and had a better time. First we arrive and eventually found our way to the stock car racing experience. After not so exceptional customer service, we concluded that the professional driver rides were toward the front of the line. Then after offering "official" tickets to several different people who looked at me like I was crazy for having a ticket we concluded we needed a helmet." "Had a group of friends and purchased 4 driving experiences and added the ride alongs. Due to excessively long wait times, and a lack of functional cars we decided to fore go the ride along. 3 hours after our scheduled time we were finally in our cars. The cars were VERY used!"