Grande Villas Resort

12118 Turtle Cay Circle, Orlando, FL 32836 Directions
Today 12:00 AM - 11:59 PM All Hours
+18004382929

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Report | 2 months ago
This place was perfect for a family getaway! Kids loved the pool, miniature golf & playground!
Report | 2 months ago
Great stay I would definitely go back. First room did have roaches though.
Report | 2 months ago
What is puzzling is that I never booked this reservation. I was inquiring on availability and dates then somehow Groupon sent me an order confirmation. I contacted Groupon and they will not fix the error even though the charge on my credit card statement is from Groupon they want me to contact Diamond Resort. Diamond Resort tried to contact Groupon with no luck and told me to dispute the charge.
Report | 2 months ago
Amazing experience
Report | 2 months ago
I stayed here twice. Our initial stay was because we decided to head to Florida sooner and our vacation rental home was not available. We came back because our vacation rental home was not as described when we booked it. The second stay was terrible. We were booked for a one bedroom and a two bedroom reservation (we did not book both rooms). When I arrived at checkin Carla advised me that Groupon should not have booked me in a 2 bedroom unit and the reservation will be rejected and refunded. She could only check me in the 1 bedroom reservation that I did not make. She asked for my Driver’s License as if she was trying to help me and typed something into another computer and apologized that she did not see a reservation in my name or my spouse’s name. We stepped out the lobby to see if I could find another place that was large enough to accommodate my party. We came back in and Carla was gone Stefan was now working check-in. He again only saw a reservation for a one bedroom unit, but upgraded us to a 2 bedroom for a fee. My take on this is that this place is trying to sell timeshares, hence the Groupon. My first stay was a nice room my second stay the room was dated, the hanging light over the table was installed side ways (someone tall could hit their head), the floor was sticky and the appliances were older. When I made my reservations it was directly through Groupon and the next morning I went in and there is a link with Tripdvisor, so I bet it was a glitch in their system as to me being booked when we were selecting dates to get a quote for the second stay. Groupon’s customer service is terrible and Grande Villas is too. I am now having to dispute charges for an error in Groupon’s system. I would say to ask for an updated room and book directly with Grande Villa, because Groupon is not any help is there is an issue that arises. All they can do is take your money!
Report | 2 months ago
The place is super clean nice.
Report | 3 months ago
My son never slept better lol I had an AMAZING stay and experience. The room was very clean and well organized I loved everything from this resort! Staff was very helpful and friendly and the housekeepers were super sweet! My go to place to stay from now on! Can't wait to come back! My only complain was the hallway noise. You can hear everything going on outside if you stay on the 1st floor.
Report | 3 months ago
It’s was amazing. Great resort
Report | 4 months ago
Everything was excellent
Report | 5 months ago
We spent our spring break vacation here in 2021 and 2022. Greta spot for families and lots to do near by. Close to major parks also! We love diamond resorts!

About this Business

Take advantage of the quick and easy parking near Cypress Pointe Resort and Grande Villas. When the cold weather gets you down, pay a visit to Cypress Pointe Resort and Grande Villas in Orlando and boost your energy and happiness.

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Grande Villas Resort

Sun-Sat
12:00 AM - 11:59 PM
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