Ecco Nails & Spa

Massage
4300 West Lake Mary Boulevard, Lake Mary, FL 32746 4300 West Lake Mary Boulevard, Lake Mary Directions
Today 11:00 AM - 5:00 PM Open All Hours
+14073330904
Be the first to recommend this place!
79% of 58 customers recommended

Feel pampered getting your nails done at Ecco Nails & Spa in Lake Mary, FL. Hydrate and nourish your skin with a custom facial from this salon.

About this Business

  • Hours
    Sun
    11:00 AM - 5:00 PM
    Mon-Sat
    9:30 AM - 7:00 PM

Tips

250
16 Tips
Verified
Report | 4 years ago
I purchased this Groupon as a birthday gift for my sister friend and to have a day to spend with her since we don’t get to see each other often and we frequent the SPA as a tradition for celebrating just about any ocassion. I made the call to set the appointment and mentioned the Groupon. The person on the telephone acknowledge the Groupon and scheduled us without a problem. The day of the appointment, we took my niece with us so that we could spend time with her as well and enjoy our pedicure/manicure day together. Once at Ecco Nails & Spa, I proceeded to check in and presented the Groupon. The gentleman at the desk informed me that “we could only get the regular treatment because the Groupon had expired” I pointed to him the text in capital letters that read: “NEVER EXPIRES” The gentleman shrugged his shoulders and said that the Groupon had expired. Needless to say, I was embarrassed, my sister and my niece had come over from out of town, and we had driven a good distance for our “date at the Ecco Nails & Spa”. To not make my sister and niece feel uncomfortable, I decided to go ahead and get our services (including services for my niece which I paid separately). To sum it all up, the service was undesirable. The gentleman who did my sister’s manicure and pedicure took several phone calls, in addition to getting up to greet other customers who came in the door while doing my sister’s pedicure. He ended up asking another employee to help him do my sister’s manicure since he was taking so much time. The level of unprofessionalism was inexplicable. I was embarrassed for my sister and my niece (my sister’s daughter). It is the second incident that I have with Groupons involving SPAs. Consequently, I will not be purchasing any Groupon for SPA services. Sincerely, Lin
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Report | 4 years ago
Was great service, better then I expected.
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Report | 4 years ago
Very good
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Report | 4 years ago
They were friendly and efficient, but there was way too much miscommunication for the services and making the appointments. My sister and I bought this Groupon to go together and they made it seem impossible to do so, or made me feel guilty in taking up their time.
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Report | 4 years ago
Great service and very clean facilities. I loved the ECCO signature pedi.
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Report | 4 years ago
Friendly staff, clean facility
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Report | 4 years ago
Very nice nail spa. Great massage chairs. I bought 2 gift cards & will definitely be going back !
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Report | 4 years ago
Rude from the start saying that I was supposed to have an appointment. No where on the voucher did it state this, or I would have. It was almost like I insulted him that I had a groupon in the first place! To add to the negative attitude, there was only 1 other customer being assisted and 3 employees standing around, so its not like they were busy. I got my shellac nails and to call it a rushed, sloppy job would be being nice... I still tipped and did not complain. Needless to say, I will never "bother" to go to this business again! Customer service is #1 and the guy who did my manicure did not see it that way... I was merely an interruption to whatever he had other plans to do. Good luck!
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Report | 4 years ago
I had an appointment at certain time and they were 30 minutes late! Aside from that I started off with one person and two other people finished off my manicure! That is ridiculous!
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Report | 4 years ago
Great service. Beautiful job
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From Our Editors

Find the very best nail care solutions for both your fingernails and toenails at this trendy nail salon. Take a break from your long work week and enjoy a relaxing and nurturing facial at this salon. Go beyond mainstream medical care and try an alternative service from this salon. Increase your nail strength and health with a manicure and pedicure. Don't let unwanted hair get you down! Zap away those pesky hairs with a painless hair removal remedy, such as waxing. Ecco Nails & Spa is your one-stop shop for all of your beauty and cosmetic needs, including eyelash extensions. The stylists at this salon can also accommodate walk-ins any day of the week. Need to unwind while sticking to a budget? Schedule a trip to Ecco Nails & Spa and find just what you need. Easily charge your payment using one of many major credit card options. Ecco Nails & Spa is just steps away from a parking lot. For those who travel by bike, this salon offers bike racks for customers. Book an appointment at Ecco Nails & Spa and put your nails in the best care possible.

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Ecco Nails & Spa

Sun
11:00 AM - 5:00 PM
Mon-Sat
9:30 AM - 7:00 PM
Groupon has verified that the customer actually visited Ecco Nails & Spa.