This whole experience was unprofessional. I had to call several times to get a response for an appointment. After setting up appointments, sometimes I was called and left messages that they had changed my appointment time and/or location. Of course again I could not reach anyone at the number I was given. There was never any discussion before each treatment that was indicated on the tracking log. The glasses to protect my eyes were only offered to me twice, I had to ask for them the other 4 times and one time they were not brought to me at all. The treatments I received did not even resemble the videos I saw from Lazer Trim Contours websight.