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British Swim School- Long Island

Sport
3601 Hempstead Turnpike, Levittown, NY 11756 3601 Hempstead Turnpike, Levittown Directions
+16313744533

Deals (2)

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250
8 Tips
Verified
Report | a year ago
Bad experience. No good for a long distance customer. I went there the girl let me learn by myself and teach another kid. As adult that's so humility. And they no refund my money. The teachers not professional also. Basically you just learn nothing. It's waste your money and time.
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Verified
Report | a year ago
Very bad they took my voucher over the phone and activated before I came to use this Groupon, it code me over $130. I reported them to BBB and my credit card company. Groupon didn't want to get involved very bad not using either again. Be careful if this British Swim
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Verified
Report | a year ago
A wonderful program! Did it for my son, and he's now a confident swimmer. Now, it's my daughter's turn to learn.
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Report | a year ago
We bought the deal since BSS had a location close (10 min drive) to us but after purchasing the Groupon we were informed by BSS that the location doesn't open for another month and a half! This did not go well with us but considering the positive reviews, we waited. Once the location opened, they only had one 30 min slot available in the entire week, that too mid week which was unaccommodating! So, we take it with a pinch of salt and register our child. On the first day, we find out the pool is shared by another 2 groups so our child gets to swim breadthwise in the pool and the swimming region is restricted by 5-7 feet. Basically, one push and three stokes later she's already at the end of the swimming region! How will my child learn how to swim the max 3/4 stokes! Unbelievable! Upon calling BSS about this, their response was that BSS has certain restrictions on pool usage and the pool is shared, none of which were disclosed on the Groupon! My preference is to cancel the Groupon but BSS will not refund me the money! My only option is to take my child to a different location, 30-40 minutes away for the remainder of the sessions! Poor experience so far. I would clarify everything before delving into this. Buyer BEWARE!
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Verified
Report | a year ago
So far I have only dealt with the back office and they have been very helpful.
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Verified
Report | a year ago
Not happy with this Groupon at all or Groupon. We attended one class and I received a phone call advising me there would no longer be a class on Tuesday's. I requested to be contacted when a class opened. No class still. Requested a refund. They said call Groupon. Groupon told me too bad. After 3 days of redeeming there is no refund. So basically neither company will refund my $155.
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Verified
Report | 2 years ago
Haven't started classes yet, but customer services has been very good!
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Verified
Report | 2 years ago
Very difficult to get in touch and schedule the class . Won't be using them . Awful experience . We haven't even had the classes yet and my expectation is rock bottom. I left no fewer than 10 messages before I got a call back
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British Swim School- Long Island

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