DESUAR Spa, Los Angeles

Julia was great

They moved to Westin hotel in downtown. Me and my bf went to the old location because they did not tell us the location change. Massage was good but I wish I could use sauna. since the place is now in the hotel, they charged the service fee at the end of the:/ I also added the facial but somehow I got pimple next day lol so I would recommend not doing facial if you have sensitive skin

The massage was great once we got our reservation managed and got there. Even though the Groupon I bought had no restrictions on it, the owner woulld NOT give us a weekend reservation until the week before. This is incredibly stressful (ironically) for working folks who can't take a random day of the week off and who are hoping to be able to use their Christmas gift with their partner. On top of that, once I finally secured a date and time the week of our massage, we were randomly shifted to a different time slot - also because we were using a Groupon. It felt really petty and not professional. It's a shame because the therapists were fantastic, but the customer service was pretty terrible.

Great service . Alan and Kathy were amazing. The spa was super clean .Very bohemian. My gf loved it . I would definitely recommend it.