Medi Spa at Beverly Hills Plaza Hotel, Los Angeles

do not buy, they don’t use the product that you purchased

They double book and want to scam you for more money for cheaper product. Customers in office were fighting due to the long wait. They also expect a tip even if rhey dont provide good customer service.

Loved Ella she was fantastic, kind, and insightful

Made a first appointment and arrived to find the door closed and no one was there . One I called , I was told there was a confusion and we rescheduled for the next day. As I was on my way , someone called to confirm my appointment the following day … there was again a mistake . I finally had an appointment, arrived at 11:45 for an appointment at noon as required : the owner arrived 20 mn later , and the nurse 45 mn later . The owner said she would make it to me but ended up selling me a (very) small vial of product for $20 … I would avoid if you are looking for a professional service and environment.