Royal Pampering Day Spa, New Albany

Difficult to get the appointment as the salon had changed hands. Had to reschedule it once also

I truly enjoyed my experience!! Can’t wait to book again

THE craziest experience, not at all relaxing or professional. The masseuse or "esthetician" was scattered and distracted, she talked the entire time about her many side hustles and her status in life, it felt like a multi-level marketing pitch. The services themselves were lackluster, not even close to the posted 'value' and I wondered if she was actually licensed (or at least current with training) but the kicker was that she stopped several times to text. By the third time, I even asked "Do you need to step out to answer a call?" Just unbelievably chaotic and unprofessional. The salon itself was quaint, Michelle was welcoming and sweet, but I cannot recommend massage services.

Unfortunately, this “treatment” did not live up to the promises it made. The salt treatment was wiped on and off quickly, The massage was minimal at best. The facial consisted to two creams applied and a hot towel. The worst part was the setting. It was freezing cold, the room was shabby, and the person talked constantly. $150.00 hours plus a $60.00 tip was way overpriced.