The Courier-Journal, Louisville

AZ Republic does not honor the full 52 weeks. They start sending you bills about 9 months out and then they tell you that their rates have changed and so the groupon no longer works. It is like they are reading off a script when you call them to discuss the situation. They keep referring you back to groupon and they are no help.

Great deal- until the Press Gazatte cancelled the prepaid subscription early and will not reinstate my order unless I renew with another subscription. After being promised a return call from the manager and never receiving a response (after 4 calls) VERY disappointed in their service. No wonder the paper is struggling.

I received about 4 papers and the the Milwaukee Journal wanted to charge me for them at $16.17. Would not recognize the Groupon that I used on April3 2019. Said I had to contact Group On who never got back to me and the Milwaukee Journal would not contact Groupon. This is the second time buying the Milwaukee Journal and not getting the paper. Look at my previous purchase thru Groupon. It expired.

The.absolute.worst! I was never able to redeem value of the voucher and when I tried to get support through either Groupon or the RGJ, both failed completely by pointing me at each other! The redemption process itself is ridiculous and very unintuitive, which is why I needed help in the first place, and at the time I was recovering from near-death major surgery. I truly did not have time or energy for all the months of back and forth they kept putting me through...over granting me $10 website access. That I PAID FOR! I was told repeatedly by four or five different reps that it had been fixed, but they had simply lied and blown me off. So I wasted months waiting for information from these people on how to access my subscription, got nothing, then had to waste my time contacting them again. Wash, rinse, repeat, until the rep that finally took action, but by then it was far too late. When I finally got through to the rep who cared enough to assist, I was given about two months of access, which in actuality meant about six articles or so, for as much as I actually used it, before it cut me off. I had bought this same Groupon for a couple of years with the print edition and loved it, then they stopped offering it, so when they did it again as a digital-only last year, I jumped on it. My bad!