Five Star Christmas Tree Co.

Retail
405 Broadway, New York, NY 10013 405 Broadway, New York Directions
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23% of 44 customers recommended

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250
22 Tips
Verified
Report | 7 months ago
They were unable to fill my order. Their email to me stated, "Due to unforeseen circumstances, we've had to cancel this deal."
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Report | 7 months ago
I purchased the 22" Fraser Fir Wreath through Groupon, followed all of the instructions to order. I inquired today as to when to expect delivery and was told they cancelled my wreath order and to contact Groupon for a refund, no explanation!
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Report | 8 months ago
They sent me an email stating they were experiencing shipping difficulties in the LA area. Then they sent me an email stating all LA deliveries are cancelled. This was only after I asked them why I hadn’t received a shipping update. They offered me a credit for 2018 but I want a tree now. Not so sure about my 2018 needs.
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Report | 8 months ago
Terrible. Completely cancelled my order
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Report | 8 months ago
Last year we got a Charlie Brown tree that they refused to exchange because it had a two foot single branch tip which they counted as "two feet". Tried again this year & just was notified that there is a "shortage of trees" in our region,so our order is cancelled. There are tree lots on every corner!! Instead of a refund, they offered a credit for a tree next year, along with a few useless "extras". Very unprofessional. Avoid!
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Report | 8 months ago
Christmas tree was not delivered due to a supply shortage in my area per the company rep.
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Report | 8 months ago
They emailed and said they were having "supply issues" and that they cannot refund me because I bought a voucher.
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Report | 8 months ago
After waiting for a while to receive my tree, I received an email saying sorry ... can't deliver your tree. We will credit you for a tree you can get next year, and go to groupon to get your money back. Pretty shoddy service and very disappointing.
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Report | 8 months ago
Just received email that my wreath order placed on 11/11/2017 will not be delivered. Mentioned I’d see a credit for a wreath in 2018 but haven’t seen that yet in my account. I’m still out the money I paid Groupon.
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Report | 8 months ago
AWFUL. I paid for this and then they tell me there are no trees available for delivery. DO NOT BUY
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From Our Editors

Five Star Christmas Tree Co. takes the sticky sap and heavy lifting out of shopping for Christmas trees, delivering sweet-smelling Fraser firs to doorsteps in 100 cities across North America. Tree specialists scour farms across the continent for handsome, piny plants worthy of ringing in the season, harvesting and hauling firs to customers as well as donating trees to nonprofits and needy families.

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Five Star Christmas Tree Co.

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