Universal Auto and Tire, Mentor
9853 Johnnycake Ridge Road, Mentor, OH 44060
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Universal Auto and Tire
717.7 mi9853 Johnnycake Ridge Road, Mentor, OH 44060
Closed
About Universal Auto and Tire
Universal Auto and Tire whips your family vehicle or family fleet of vehicles back into shape to restore their on-road performance. In the garage, mechanics perform routine maintenance to keep cars purring like kittens or dive deep beneath the hood for major repairs to suspension, anti-lock brake systems, engines, and more.
Customer Reviews
4.5
based on Groupon 265 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
kym
17 ratings|3 reviews
They look at everything tell you if you need something but they don’t push you into buying it from them. They just let you know and they’re very friendly and helpful.
Tiffany
3 ratings|3 reviews
Do not go here. They charged at check out an extra $42. My husband was told the Groupon was only a coupon. I started to get texts from here after leaving a bad review on yelp. would refuse to give me a detailed itemized report on the extra charges. The service fee is only 7% and tax was $6. They used an extra .9 of oil. My friend also told me he was charged an extra $50 with only an extra .9
Lisa
1 rating|1 review
Great service with nice people!!
Merchant reply:
147 days ago
Thank you so much! We're glad you had a great experience — we think our team is pretty awesome too 😊. Looking forward to seeing you again soon!
Tracey
1 rating|1 review
This was my first time going to this company and I can honestly say I was very impressed. The staff keep you informed of everything going on with your car, I went for an oil change & tire rotation and they found some things going on with my car I had no idea of. They even took the time to show me the areas and give me free, no pressure quotes. I received great service and a free FANTASTIC air freshener for my car. Best smelling one I’ve ever had! Thank you so much! I’d definitely go back!
Merchant reply:
147 days ago
Thank you so much for taking the time to share your experience! We’re so glad to hear that you felt well-informed and taken care of during your visit. Our team always aims to be transparent, helpful, and pressure-free, so it’s great to know that came through. And we’re extra happy you loved the air freshener — we agree, it smells amazing! 😄 We truly appreciate your support and can’t wait to see you again next time!
