Roots Salon

Salon
525 E Chicago St, Milwaukee, WI 53202 525 E Chicago St, Milwaukee Directions
This place has not been rated by customers.
82% of 237 customers recommended
This place is closed.

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66 Tips
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Report | 5 months ago
I would never buy another groupon for this place. They told my gift purchase that she couldn't have the services that were paid for in the groupon! No hair wash massage, product push to the point of being rude....terrible experience.
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Report | 5 months ago
I used to go to Roots for all of my hair coloring and cuts, but stopped going because of a bad experience I had with the receptionist. 4 years later I decided to give them another shot with this Groupon, and was again disappointed. This is unfortunate because like last time, the esthetician was fantastic and did a wonderful job. I get regular facials and was looking for a new esthetician and would 100% return to the woman who did my facial if the receptionist hadn't been so rude to me. When I called to book the appointment, I mentioned my Groupon and booked the appointment. After my service, I went to go pay and the receptionist informed me that the esthetician I had seen "doesn't accept Groupons". Obviously this was frustrating since I had mentioned the Groupon when I booked the appointment. I said this, and she was clearly annoyed and irritated at my persistence so I asked to speak to the manager. Again, she rattled off some snarky response about the manager 'being with a client' and made it clear that I was inconveniencing her by asking her to do her job. She went into the back to talk to the manager and after a few minutes came back up and said that since it was my first facial at Roots it would be fine if I used my Groupon. Again, what a great resolution from the manager - fixing a mistake that THEY had made. I would probably still consider returning if the receptionist hadn't been so rude to me. This isn't even the first time this has happened to me at Roots, so maybe they should consider training better or hiring people that are willing to work with customers in a more pleasant way.
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Report | 5 months ago
Mayra was awesome! I love how she took her time and made sure I liked my hair cut! Plus the deep conditioning treatment left my hair so soft!
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Report | 6 months ago
The "deep conditioning" was just a spray she put in my hair whilebshe was washing it. Terrible haircut. She didnt even take the time to find my natural part and she ruined my long layers. Now i have to pay more money to get my hair fixed and get a real deep conditioning treatment.
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Report | 7 months ago
Highly professional services even by the level 1 estheticians. Violet did a great job!
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Report | 8 months ago
Amazing stylist! Great salon!
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Report | 8 months ago
The facials are usually with a level 1 aestetician, which is fine The products they use are fabulous
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Report | 9 months ago
They gave me someone who had no clue and my hair had orange highlights, the second time was not much better
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Report | 10 months ago
The facial with Violet was fantastic.
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Report | 10 months ago
Wonderful facial! Very relaxing and my skin feels great!
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From Our Editors

The team at Roots Salon beautifies clients from head to toe with a full slate of services. Stylists revamp manes with trendy cuts and color, as well as add instant length with hair extensions. Inside private rooms, aestheticians tailor treatments to clients’ skin concerns—reducing sun damage with chemical peels and boosting collagen with phyto-stem technology. Soreness melts away beneath soothing massage kneads, and complexions are quickly enhanced with waxing treatments and makeup applications.

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Roots Salon

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