Shugahill Ice Creamery

Ice Cream
2635 San Pablo Ave, Oakland, CA 94612 2635 San Pablo Ave, Oakland Directions
+15103724803
This place has not been rated by customers.
17% of 24 customers recommended
This place is closed.

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14 Tips
Verified
Report | 4 years ago
A friend and I went at around 2:30 pm on 06/01/12. It was a "Now" deal: $15 for $30. My order number was 93810935. It was a very bad experience I’d really like a refund or a credit. They wouldn't honor the coupon deal only allowing us to order $15.00 worth of food. Also, they didn't have/were out of some of the main menu items i.e. chicken, beef. They only had Pork ribs( which were grizzly and tough). Two of the three side dishes we ordered(yams and greens) were lukewarm to cold.
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Report | 4 years ago
You didn't honor the full amount of the groupon. I am sure you list customers instead of gaining new customers. It was a very disappointing experience for my family.
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Report | 4 years ago
don't use child labor. the two children who were running the restaurant are completely not qualified to do the job, and are probably not being paid, considering the place is always empty. you are scaring customers away with your bad service and not honoring the groupons that have been bought. you should have stuck with the food truck.
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Report | 4 years ago
Although the staff is sweet, you could use some training in service and food presentation. You should inform Groupon that you are not honoring the Groupon and stop the promotion so people won't come expecting it. We ate there anyway and I am sorry we did. $3.00 for one scoop of ice cream ridiculous. Bringing food from the outside trailer? Health violations! No proper containers to carry food away? Ludicrous.
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Report | 4 years ago
Fire or re-train all of the incompetent staff or family members. They should really be ashamed of the way they are running that business into the grave. I can only hope the sweet old lady who inquired about how or food was is not the owner. If so I have a feeling she has no idea of how in trouble this place really is. SMH
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Report | 4 years ago
They did not honor the groupon deal.
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Report | 4 years ago
service was the slow and he did not know what he was doing and food came out cold and tasteless, and half of what we ordered was not ready to be served so we had to pick something else.
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Report | 4 years ago
Start over with a kitchen in the building not in the truck. Please always serve fresh fresh food customers deserve that.
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Report | 4 years ago
They have never Have anything offered onthe menu I asked for snapper they brought me cat fish and told me they were out of snapper I did not get a choice. And this was not the first nor second nor third time. Now what food they do have it is good. Also have the bar b que ready at least by lunch.
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Verified
Report | 4 years ago
Too much sauce on the ribs.
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From Our Editors

Once upon a time, a bubblegum-pink catering truck was the only outlet for ShugaHill Ice Creamery's fried fare. Today, the catering truck continues to ferry burgers, barbecue, and seafood around town, but a brick-and-mortar eatery also doles out the sizzling eats. The eatery’s menu grants patrons artistic license over their plates, showcasing meal components such as mac ‘n’ cheese, smoky turkey wings, and po boys stuffed with oyster, snapper, catfish, or sole. Beneath the murals of various sweets that line the walls, main courses culminate in cool hillocks of ice cream, which delight any diner who hasn’t just lost a pet glacier.

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Shugahill Ice Creamery

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