What services does your business offer and what makes your business stand out from the competition?
Not only does JC Cell Phone Repair offer skillful and accurate repair of numerous devices – we have mastered the art of professional, courteous customer service in a nicely appointed atmosphere – thus affording the customer the total positive experience.

What was the inspiration to start or run this business?
The partners understand that the most successful businesses serve as a solution to a problem. As 91% of the adult population have mobile phones – resulting in greater probability of malfunction, or damage to the devices. JC Cell Phone Repair serves as a solution to this problem.

What do you love most about your job?
The people! Meeting customers from all walks of life and hearing the interesting ways they damaged their devices. No two days are the same.

What is the best reaction you've ever gotten from a customer?
Several customers have commented that we are “repair doctors” – a compliment that we take to heart. Customers rely on their devices. The fact that we can serve to restore their devices back to good “health” is our #1 goal! The bonus is our ability to do that with excellence gives us an edge.

Customer Reviews

4.5

based on Groupon 24 reviews

100% Verified Reviews

All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.

Reviewed on

Sini

1 rating|1 review

Used this groupon to repair my iphone 6 screen and the very next day my phone started shutting off with at least 50% battery life. Wasn't sure what the problem was so I took it back and they employee said it was my battery going out and that it would cost $50.00 to replace, I gave it 2 stars because the screen did get fixed but I dont think it is a coincidence that my battery is now done.

Michelle

Top reviewer

Helpful reviewer

15 ratings|13 reviews

VERY pleased & VERY awesome work! My iPhone 6+ screen is glued perfectly & 2 days later, still looks perfect like it's new again. Real nice people & the shop is nice with a cute, simple, modern look. No usual glass cases lined up. Repairs were done while I waited & only took 15 minutes. I totally recommend them. Forget about all the other repair shops & go here, you won't be sorry!

Anthony

1 rating|1 review

very helpful and accommodating

Marian

1 rating|1 review

We brought in a working phone with a cracked screen to be fixed. They tried to up-sell us from the very beginning with screen protectors etc. After they opened the phone they stated there was more damage and we needed to pay to fix the internal damage. We had no choice. Phone still didn't work properly. They had to eventually put on half of a different phone and we lost all our contacts. I WOULD NOT recommend this place of business.