Very friendly and outgoing. Robert made the rental process quick and easy. It was the discussion about cheesecake that took time. Six people enthustically agreed it is Pasta Bella's In Marietta Ga. The Dodge Grand Caravan rental van was top of the line and in great condition, had the features I needed and held 3 electric wheelchairs. One passenger and 2 in the well. A great experience and I highly recommend this company for handicap van rentals.