I arrived, the office was sort of dark and shabby. The employees were sick, I now have a cold since being there.. Additionally, in all the years I have had massages I have never been asked so many questions prior to one, or any questions. When I asked what "phlebitis" meant, the intake person did not know. There was also disclaimer, something about I must list previous health issues, which I found very odd for just a massage. They wanted to know my doctor's office so they could talk to them first. Since my physical therapy person okayed the message and treatment I had no problem with getting one and I've had many in the past. I began to get really concerned about having a massage there, Groupon or not.. Since doctors' offices are very busy, and the request was really strange, I told them I had 15 minutes in which I would wait, only. Then they went to the back and had two conferences with a mysterious voice in the back and they decided they would not do the message. By then, I was creeped out enough to definitely NOT want a message from them. In the future if I get a Groupon, I will drive to the place to check them out before signing up for the Groupon. Then they wanted me to contact Groupon to say it was not used. I told them that was their job to straighten out, as they advertised with you, which I assume they did - however they they did not refund the amount I paid for the massage, because they claimed you had given me a five dollar credit. Please check this out for me. I do NOT want to hear from the Health Clinic again, trust me, so I am "unclicking" the box below. There are plenty of professional massage clinics in town that are peaceful, very light and clean looking, professional, and appear to be health restoring, and not looking like back street abortion clinics. It is worth the extra dollars to go to one that does not scare you or act so confused and does not appear to be clean.