When we went to the Mesa location the couple were very friendly, the order was ready and the facilities looked clean. The pies are tasty. The only complaint I would have is directed at Groupon who indicate that this deal can only be picked up at 2 locations. We were staying at Scottsdale and it would have been much more convenient to have picked it up in our area. Squarz have no problem with that, the restriction is with Groupon.