the customer service was outstanding!! even though I still paid extra, I would go back just for that! Usually with some places, you mention that you are using a coupon for service, and you are treated horribly. From the beginning, when I set up my appointment, to when they pulled my car up front for me, I was treated with respect and courtesy.
Rodnee
Report|10 years ago
They were pretty rude when I asked them about the service...they wouldn't even do a quick check engine light test. All they have to do is plug a little meter in to a plug, and read a code...they wanted to charge up to $240 for that! They recommended a lot of unnecessary fixes. They wouldn't change the tranny fluid or power steering fluid.
Evelin
Report|10 years ago
Courteous service and an awesome driver to pick you up from work when your car is ready
Michelle
Report|11 years ago
You have a new customer, thanks for the good customer experience
Stacey
Report|11 years ago
Great customer service!
Susan
Report|11 years ago
Wouldn't take my vehicle anywhere else!
Joanne
Report|11 years ago
Service is always good, staff is outstanding, and reliability is paramount!
Donna
Report|11 years ago
very professional and thorough
Shelley
Report|11 years ago
They inspected our car and found several maintenance issues, some urgent, which was great. Not so great was their quote for repairs. They quoted about $3,000 for all the work & parts our car was going to need. We took it in for a second opinion to where we used to go and are getting the work done for less than half of that cost.
Shant
Report|11 years ago
I would use your services more often if prices were lower or if you would do price-matching with other quotes. Appreciate all of your serviceful attention, Bergi's transport, and neighborhood addition.
Virginia Auto Service's team of car-care professionals goes to great lengths to give its clients an easy, professional experience. Free, local shuttle service ushers clients to their places of business while their cars stay behind in the shop. There, ASE-Certified Technicians stand ready to complete almost any service, from oil changes and wheel alignments to engine work, transmission repairs, and plastic surgery for dashboard bobbleheads, as well as odor removal. Staff members also scrub cars clean after most services, so owners return to the shop to find their vehicles gleaming and ready to go.
