Cortiva Institute, Salt Lake City

This was the hardest Groupon I've ever had to use. The first 3 times I called, each time two weeks apart, I was told that they were booked out as far as their calendar allowed and to call back in a couple weeks. Finally I got someone to tell me that they only took appointments for Sunday and were still booked out for weeks. When I finally got my appointment, they called in the morning and let me know they double booked me and I'd need to be moved. Once I finally got there, the place was a little like being in an old school hospital. You're in cloth seperated rooms in a big room and the whole place feels really unprofessional and dingy. The only plus was the woman who ended up doing my facial - she was lovely and did a great job so it was a shame that the rest of it was so awful.

Great experience for such a little money!

The service was promoted as a 60 minute facial, but it definitely wasn't 60 minutes. More like 30. Also it was really cold in the room, which made it hard to relax and enjoy. Otherwise it was fine.

Students perform the service. My daughter had a senior massage therapist, I had a new student. She was fine but hadn't found her rhythm yet..all and all for price,enjoyed