Great American Cookie 233

Ice Cream
15900 La Cantera Pkwy., Ste. 8880, San Antonio, TX 78256 15900 La Cantera Pkwy., Ste. 8880, San Antonio Directions
Today 10:00 AM - 9:00 PM Closed All Hours
+12105587755
Be the first to recommend this place!
90% of 165 customers recommended

About this Business

  • Cuisine
    Ice Cream, Frozen Yogurt
  • Price
    <$15
  • Hours
    Sun
    11:30 AM - 7:00 PM
    Mon-Sat
    10:00 AM - 9:00 PM
  • Cuisine
    Ice Cream, Frozen Yogurt
  • Show More
  • Attire
    Casual
  • Delivery
    Yes
  • Reservations
    No
  • Catering
    Yes
  • Good For Kids
    Yes
  • Show Less

Tips

250
61 Tips
Verified
Report | 4 years ago
I love great American cookie company, and the groupon was good, but three service when i went to redeem was not so great. I think they were overwhelmed by all the groupon customers.
Was this helpful?
Verified
Report | 4 years ago
great service, delicious cookie
Was this helpful?
Verified
Report | 4 years ago
Great service. They bent over backwards to help make sure I was able to have the cookie cake for my son's birthday.
Was this helpful?
Verified
Report | 4 years ago
Took me 4 trips to get my one cookie with the groupon. They could not fill my order and my order was lost another time. Therefore I had to resubmit my order. I wasted a lot of time, effort and gas with this one groupon. I will not order from them again because it was such a hassle. The cookie was good though.
Was this helpful?
Verified
Report | 4 years ago
They can't handle the rush when it comes to the groupon and they are very unorganized with the rush of orders. I had to go back 3 times before my order was ready and correct.
Was this helpful?
Verified
Report | 4 years ago
Was a little disappointed they didn't have cookie ready when I was supposed to pick it up. They were an hour or more behind. I ended up having them make it for the next day (and it was ready) because I couldn't wait as we had plans for my son's birthday that evening. He didn't get a cookie on his birthday but had it the next day.
Was this helpful?
Verified
Report | 4 years ago
This groupon was for this particular location only. Upon calling this business, I found out that the cookie dough did not arrive as scheduled and therefore, certain cookies were not available unless you choose to settle for the only kind they had... sugar... or risk your groupon expiring. The dough was not expected to arrive until 7:00p.m. that evening but was not guaranteed. The business closed at 9;00. Needless to say, the manager or whoever was answering the phone was not willing to make accommodations. I settled for another kind of cookies which went to waste because it was not one that we would have regularly bought and did not care for. Lesson Learned...
Was this helpful?
Verified
Report | 4 years ago
Could not even complete order and make what was promised. They were all out of chocolate chip cookie dough when I went to Pick up my cookie cake. This happened when I bought this groupon Previously.
Was this helpful?
Verified
Report | 4 years ago
Kids loved it
Was this helpful?
Verified
Report | 4 years ago
Placed order 3-4 days before I needed it. Let work during my lunch break to pick up cookie (scheduled to pick up cookie at noon) actually got to this particular Great American Cookie location after getting lost and trying for over an hour to contact the store (busy signal every time). I had co-workers and my husband calling too and no one ever got through. Finally located the store and they didn't have my cookie ready and finally found my order with that days date and noon written on the order. They said they ran out of cookie dough (really???) and had tried to call me. I'd been waiting on a doctor's call and they had not called. I'd like a refund and an apology. I'll never go back!
Was this helpful?

From Our Editors

Find the flavor that satisfies your sweet tooth at Marble Slab Creamery, a lovely ice cream shop in the San Antonio region of San Antonio.

Casual dining at its best, Marble Slab Creamery customers are free to enjoy themselves in jeans and a T-shirt.

Take the car and arrive promptly to dinner; parking is plentiful, so don't worry about setting aside time to search for a space. Cyclists are in luck. Marble Slab Creamery provides bike parking.

Marble Slab Creamery welcomes diners of all budgets to enjoy its savory fare (and its cheaper-than-cheap menu items). Marble Slab Creamery serves up a variety of ice cream flavors, so stop by today and treat yourself to a delicious dessert.

Explore Nearby
Great American Cookie 233

Sun
11:30 AM - 7:00 PM
Mon-Sat
10:00 AM - 9:00 PM
Groupon has verified that the customer actually visited Great American Cookie 233.