If I can be honest this was the worst cleaning experience that I have ever had. They scheduled an original appointment for a certain time. The day before the appointment they suggested another time that would benefit their schedule and I accepted. They missed that time slot and lied and told me that they had called my husband and they did not. I made arrangements to have a neighbor let them in and they did a horrible job. They missed cleaning two bathrooms; stating that they were only allowed to clean two, which was fine, but they missed an entire room. They asked what I would like them to focus on and they missed that mark completely. They did not wipe down any of the light switches, any of the baseboard, anything that was obvious to clean, they missed. I have had several cleaners come into my home and clean and when I arrive to the home it smells clean. When I arrived home after Exceptional Cleaners it smelled like dirty water. It just looked like they moved everything to one side and piled a bunch of stuff up to look as if it was cleaned and it was not. Nothing dusted; I was very disappointed when I arrived home. They mentioned that they would do a better job cleaning the next time. If you fail to do an exceptional job the first time, there will never be a next time. I would not recommend them to anyone. The cleaners that I had before no longer service my area or I would have used them. I thought using Groupon I would get a great deal + a company who had pride in their work or business. I was very very unhappy.