Precision Tune Auto Care San Jose

Auto Repair Services
435 E 3rd Ave., San Mateo, CA 94401 435 E 3rd Ave., San Mateo Directions
Closed Today Closed All Hours
+18668503587
Be the first to recommend this place!
79% of 42 customers recommended

Precision Tune Auto Care in San Mateo performs all the right tests to keep your car on the road safely. With their fast and excellent service, Precision Tune Auto Care can also help remove any scratch and dent for you.

In-Store Offer
$15 OFF Smog Check At Precision Tune Auto Care
6 used today
Check out these killer deals from Precision Tune Auto Care! $15 OFF Smog Check.

About this Business

  • Hours
    Sun
    Closed
    Mon-Fri
    8:00 AM - 5:00 PM
    Sat
    8:00 AM - 4:00 PM

Tips

250
13 Tips
Verified
Report | 4 years ago
Thank you for the great service!
Was this helpful?
Verified
Report | 4 years ago
I appreciate your service with good works and price.
Was this helpful?
Verified
Report | 4 years ago
Very help, and knowledgeable about cars.
Was this helpful?
Verified
Report | 4 years ago
I really appreciate that they did not push me on additional services. They simply recommended them. I was so appreciative that I went in two days later for the additional service
Was this helpful?
Verified
Report | 5 years ago
From my Yelp review: Bad customer service, but I guess they got the job done. I purchased a Groupon for an oil change, tire rotation, etc. When I dropped my car off, the receptionist was curt, took my keys and sent me on my way. When I picked my car up the next morning, she wordlessly handed me my keys, charged me for the waste disposal (which was normal), then sent me on my way again. There was no discussion about what was done to my car, and, as I was in a hurry, I didn't realize any of this until I arrived home from work later that day. I was left with a really bad taste in my mouth. Not once did I speak to someone about what services were done on my car. When I called back to point this out, the woman (Leti?) just told me to read my receipt. She sat silently on the phone while I pulled it out. I didn't understand some of the technician comments, so when I started asking questions about what it meant if my brake rotors are "glazed," she seemed irritated. I explained to her basically what I wrote in this review: that I didn't feel comfortable not knowing what was done to my car, what state it was in, etc., and would like someone to explain it to me. She repeated that I should read the receipt and everything is fine. I'm sure everything is fine, but this is a very odd way to treat customers. As a result, I'm left feeling as though my business was not appreciated. I will most definitely NOT be returning to this location to service my car. The level of professionalism I've seen at other shops was not displayed here, and I worked in the automotive industry for three years. Aside from the tech who was eating his lunch in the waiting room and watching a Maury Povich brawl on television, the receptionist seemed tired and irritated with me from the beginning. Again, I'm sure they changed the oil just like any other shop would have, but they lost me as a returning customer.
Was this helpful?
Verified
Report | 5 years ago
Staff was very knowledgable and had great costumer service. They really tried to help solve the issues with the car without any hidden charges.
Was this helpful?
Verified
Report | 5 years ago
Service was great!
Was this helpful?
Verified
Report | 5 years ago
During this experience, they almost broke my car when they did the tire rotation. I went to couple different shops and asked for the advices, they all told me the damage was from the tire roation. So I went back to Precision Tune Auto Care San Mateo and asked them to fix the damage. They did not only want to admit their mistake but also proving very poor customer service. They even asked me to pay more for fixing their mistake. From this experience, the groupon deal from Precision Tune Auto Care San Mateo didn't really save my money and it ended up I paid more to fix their mistake... Very poor service and very unprofessional skills. I would not recommend for it even Precision Tune Auto Care San Mateo offers the discount deal.
Was this helpful?
Verified
Report | 5 years ago
They went out of their way to send my tire out to a "specialist" for repair when the tires they were rotating was damaged. It saved me a lot of $ and I appreciate it very much. Although they were busy, they were quick. I would definitely go back to them.
Was this helpful?
Verified
Report | 5 years ago
Super fast service.
Was this helpful?

From Our Editors

Precision Tune Auto Care started as a little tune-up shop in Beaumont, Texas, and now thrives at 350 locations throughout the United States. The company handles every new kind of vehicle on the market, and offers a 12-month/12,000-mile warranty, good at any of its of locations. These days, the teams of certified technicians service something in the neighborhood of 2.5 million vehicles every year, swapping oil in sports cars, helping doors slide smoothly on minivans, and fusing new animal traits into the DNA of hybrids.

Explore Nearby
Precision Tune Auto Care San Jose

Sun
Closed
Mon-Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Groupon has verified that the customer actually visited Precision Tune Auto Care San Jose.
Grouber