W. Optical

Glasses
13909 Hall Rd, Shelby Township, MI 48315 13909 Hall Rd, Shelby Township Directions
Today 9:00 AM - 7:00 PM Closed All Hours
+15869916560
Be the first to recommend this place!
68% of 44 customers recommended
Stop in at W. Optical in Shelby Township, MI today! If your eyesight is far from perfect, consider picking up some contacts at this store.

About this Business

  • Hours
    Sun
    12:00 PM - 5:00 PM
    Mon-Sat
    9:00 AM - 7:00 PM

Tips

250
18 Tips
Report | 4 months ago
Unprofessional! The doctor argued with me about the contacts I preferred. She put me in contacts that rotated out of focus. When I said I didn't want them I want a refund they tried to charge me 30% restock fee & charge twice the exam.
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Report | a year ago
Not happy with the experience as a whole. Having gone to an actual eye doctor previously I felt like the exam was very short, they couldn't match contact pricing even though they claimed they could. Then because of the groupon I bought and paid for they charged me more to get an rx for contacts. Wasn't impressed with pricing and I just didn't need 2 pairs of glasses.
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Report | a year ago
Very nice and professional.
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Report | a year ago
Beware that follow ups or fit corrections are not included in the cost of your Groupon. During my initial exam, I told the Dr that the left lens did not fit properly. I was told that I just need time to adjust. I waited to see if I "adjusted" and I did not. When I called and asked to be seen again, I was informed that fit corrections are not included in the Groupon. This feels rather suspect. Why didn't the Dr listen to me in the first place? Now, I have to come in and pay for another exam because he didn't give me the proper exam to begin with?
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Report | a year ago
Owner is very rude. Doctor exam was a very fast one and even though I did not think I needed any glasses he said I have 1 degree in each eye. I felt like they made it up so I would buy glasses. Would definitely not recommend this place!
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Report | a year ago
Great service with allen!
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Report | a year ago
I would get an eye exam there again, however, I would continue to take the script elsewhere to purchase my glasses. The less expensive glasses are a bit cheaply made, however, higher end glasses such as Ray Bans are $200.00 or more than purchasing elsewhere.
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Report | a year ago
Sales tactics were pretty bad. "Buy today, I'll give you half off." "Well I can't today, but thank you " "Ok, tell you what, come back within 30 days and I'll honor my offer, I never do that." Right. Also during pre-exam, 3 exam machines, move to first one, do exam... ok let's move to the 2nd, do exam, ok, let's move to this last one, "oh.. so this machine does this and this... sell sell... but you have to pay extra for this one. Made me feel like I was moving to the 3rd routine exam and then made me feel obligated to do it. Nice people but probably poor sales training. I wasn't there to buy a car. That pretty much ruined it for me. :( appointment at 3:30, said to come early for ppw. Came early and sat in the waiting room until 4:00, 45 minutes.
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Report | a year ago
Customer service was get,service was fast.I will b returning
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Report | 2 years ago
They were great!
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From Our Editors

Guaranteed to be in good hands for your personal eye care. There's no better place than Shelby Township's W. Optical! Keep your vision clear and under control with a new pair of glasses or contacts. Stop waiting for service when you take advantage of the excellent walk-in service at this vision center. Yes, plastic is accepted! From MasterCard to Visa, your major credit card can be used for payments. This vision center's customers can store their bikes safely at the rack around the corner. Your sight is very important! Schedule a checkup at W. Optical today.

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W. Optical

Sun
12:00 PM - 5:00 PM
Mon-Sat
9:00 AM - 7:00 PM
Groupon has verified that the customer actually visited W. Optical.