Complete Wedding And Events, Springfield

Signature service: DJ, Video, Photo, Photo Booth, Lighting
Established: 1997
Reservations/Appointments: Required
Staff Size: 11–25 people
Average Duration of Services: 4+ hours
Pro Tip: Always hire a professional.

Q&A with Terrie Reno, Owner/Manager

Sometimes it's all about the little things in life. What supplemental courtesies do you include with your main services to leave clients with a smile on their face?
We have four key "pillars" that we teach our team: 1. Be there; 2. Make their day; 3. Choose your attitude; 4. Have fun

Do you or your staff have any special certifications or degrees?
I have a bachelor of science in business/public relations and a master's in business administration.

When and how did you first develop a passion for your work?
My undergraduate degree is in public relations. I did an internship my senior year of college and planned a national conference. I loved the event-planning portion so much, I decided to pursue that area when I graduated.

Is there anything else you want to add that we didn't cover?
Clients are always amazed that our staff does "so much [more] than they were hired to do." That's our goal, to do whatever we can to make their day.