Penguin Air

Plumber
947 S 48th St, Ste 119, Tempe, AZ 85281 947 S 48th St, Ste 119, Tempe Directions
Closed Today Closed All Hours
+14807476800
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70% of 60 customers recommended

Penguin Air in Tempe has what you need! Don't sweat away the summer or shiver through the winter. Get your A/C and heating systems checked with Penguin Air.

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About this Business

  • Hours
    Sun
    Closed
    Mon-Fri
    7:00 AM - 5:00 PM
    Sat
    8:00 AM - 2:00 PM

Tips

250
28 Tips
Verified
Report | a month ago
Their 39.99 A.C tune up was just a come out and look at my unit and tell me what was wrong and what I needed to get fixed. They did not " tune" anything. And when I called I was told that is what their tune up is an A.C check regularly 69.99. There are a lot of A.C companies out there that will give you a free A.C check up just shop around.
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Report | a month ago
Had 3 units serviced. The tech keeps urging me to replace a certain parts for two units that'll cost $300 each and he said it still not guaranteed the units will survive the summer. Found out he did a tertible job of cleaning the coils and never went up to the attic to check the heat pump. After he finished he didn't put back a component which causes the two units to blow watm air only. Had to call my home watranty to have someone else check it and paid them $75 service fee. Penguin Air did reimbursed me for this fee. Maybe they're a good company and maybe the tech I had was just "obe bad apple" but too risky for me to use them agaib.
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Report | a month ago
Jesus was amazing!
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Report | a month ago
Rapid response from the company, every employee I ran into was phenomenal and they worked with me knowing I needed the air conditioner as soon as possible including financing options !!
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Report | a month ago
Unfortunately, quoted an exceptionally high price to replace a motor cap. Last AC company charge ~$80 two years ago. Granted, last AC company installed an inferior foreign component that while not performing optimally was still functioning. Penguin quoted $246 to replace same motor cap. Caps are $20 for foreign junk vs. ~$35 for Made in the USA. It is a 30 minute job to replace cap. After stating unequivocally "no" on the initial quote, 30 minutes later was quoted $300 to replace two caps on two units and clean coils on both units. Had to say "no" a second time so as not to encourage the practice of "fishing".
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Report | 2 months ago
As long as you're aware and don't needlessly fall for their sales pitch, the work they do is fine. It's always good to get a second opinion when expensive work needs to be done. I still use them for yearly checkup of my system and they do a good job. Groupon makes their fee very reasonable.
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Report | 2 months ago
Patrick did such a great job, thank you!
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Report | 3 months ago
Technician spent more time trying to sell a new AC than determining what was wrong with existing unit.
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Report | 3 months ago
Great experience with Penguin. Went above and beyond. They are now my go-to for AC/Heating moving forward. Trust them 100% on assessments and work. Support this great business.
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Report | 4 months ago
What I thought was great service and being treated kindly turned out to be an ugly horrible feeling in my stomach. I purchased through Groupon for an a/c tune-up and the technician who came out seemed very kind and knowledgeable. I was told that my condesnor fan motor was going out, my capacitor was going out, and that I didn't have a hard start, which I guess is necessary. As a single mom with my children and granddaughter living with me, I could not afford to go without an air conditioner. My granddaughter has seizures due to not being able to handle temperature differences, so extreme hot or extreme cold can cause a seizure. Anyway, I trusted this man. I even gave him a good review to his employer. I told him I have lost my job too. I paid $1611.75 for parts and labor to replace those pieces, and yet I received my tune-up paperwork after I agreed to the work and was told they were all good. A condenser unit for my Carrier unit, at high cost, is $202.75. I was charged $929.25 cents. The blower run capacitor, at high cost, is $16.20 and I paid $173.25. and a compressor saver hard start, at high cost, is $58.95 and I was charged $362.25. I get there is labor in there, but really, what should have been a $500 charge and they do a 200% markup? I am so sick to my stomach. My dad was right and I should have gone to him first. But I thought the days of taking advantage of women were over. I guess not. And what makes this worse is I have a home warranty and when I told Jesus that, I was told it would not be covered because the unit has not been properly maintenance. And after speaking with my dad and him wanting me to go to the Attorney General, I called them, and they said yes, if they had gone out, I would have paid my deductible and they would have replaced the parts. I need this bad experience just like I need another hole in my head. I am so disappointed.
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From Our Editors

As native Arizonans, the owners of Penguin Air have been engaged in a lifelong battle against sweltering temperatures. They know there are only two strategies for combatting undesirable climates: a well-functioning heating and cooling system or a human-size hamster ball filled with waist-deep 72-degree water. They chose the former and rallied an army of EPA- and NATE-certified technicians to perform preventive maintenance and install new heating and AC systems.

Thoroughly screened and continually trained, the techs exude professionalism and courtesy. They arrive within one hour of service times lest they provide their services for free, and they stay on call 24/7 in case of system emergencies, such as a nest of spies stuck in the air vents. Penguin Air, a factory-authorized HVAC dealer, also provides high-efficiency systems and performs a free estimate before installation.

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Penguin Air

Sun
Closed
Mon-Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Groupon has verified that the customer actually visited Penguin Air.
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