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Luxury Plus

Retail
4040 Steeles Ave West, Woodbridge, ON L4L 4Y5 4040 Steeles Ave West, Woodbridge Directions
+12896224024

Deals (9)

Tips

250
162 Tips
Verified
Report | 8 months ago
Absolutely terrible. They took the money and ran. This is a scam. The place has changed ownership and I just passed by today - looks like they shut it down. Never got what I paid for.
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Report | a year ago
My husband went into the store on February 25, 2017 and ordered 3 shirts (even paid an additional amount for the designs he wanted). As of today, October 10, 2017 he has not received anything from them, not even a return phone call from all the voicemails left.
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Report | a year ago
They are scammers. Take your money and not provide any products. Give fraudulent cheque as refunds. DO NOT ACCEPT THEM!!!
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Report | a year ago
DO NOT BUY THIS GROUPON! I purchased this certificate for my husband to have a bespoke suit for our son's wedding. We went for measurements and order on April 1st, 2017 and needed the suit for a July 7th wedding. IT NEVER SHOWED UP! We called numerous times and received no returned phone calls and when they did answer the phone they just said they didn't know where the suit was and they would follow up with Hong Kong. It is 2 weeks post wedding and we still don't have the suit. A total waste of $300
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Report | a year ago
Do not buy this! They take your measurements and not return your phone, email or voice mails. Scam!
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Report | a year ago
Ordered my dress shirts in February, received them in June. Was told four times it would be ready in 2 weeks, and kept getting extended until one day I was fed up and went in to get my money back, and lone behold my shirts were ready. Very unorganised and very rude customer service. Would not recommend at all!
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Report | a year ago
Shirts are fine, but my suit has literally taken over a year for them to complete. They screwed up the first iteration so badly they scrapped it and had to remake me a new one (which has still taken over half a year to complete properly). Also: - Bring someone to make sure your suit/shirt fits and looks right; these guys will tell you it looks perfect, even if it doesn't. Know how you want your suit to look and stick to it. - They don't honour time commitments: if they say the suit/shirt/alterations will be done in a week, they won't (maybe double their estimate). - Pretty sure they screen calls; they're sometimes conveniently impossible to get a hold of.
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Report | 2 years ago
Gave my order on 12/17 and got it on 3/28. Almost 4 months later with no compensation. Shirts seem generic with no customization that was discussed at ordering time. Same collar on all 3...This is not a custom place!
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Report | 2 years ago
Great employees, wonderful selection and excellent service
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Report | 2 years ago
I placed my order with this suit company back in November, I visited the store and got fitted and everything seemed to go well. It is now March and after several interactions and emails with the client I have yet to see the suit. I am not even sure if I am going to get a suit at this point. I am very disappointed with this groupon/retailer.
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From Our Editors

The master tailors at Luxury Plus have never made the same suit twice. Rather than following a pattern or paper doll template, they custom-craft each article of clothing in accordance to clients' measurements and selections from a stock of more than 30,000 fabrics. Tailors take precise measurements and help customers select from a seemingly endless array of wools, tweeds, and cashmeres gathered from Italy and the UK. The bespoke garments are then painstakingly stitched over the next few weeks, before a second fitting and being readied for pick-up or shipping.

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