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Sears Portrait Studio

Photography
1 Promenade Cir., Thornhill, ON L4J 7Y3 1 Promenade Cir., Thornhill Directions
+19057313388

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9 Tips
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Report | 24 days ago
Unprofessional people taking pictures They have no idea about photography Took 2 sessions both were done really bad -the picture were dark no lighting arms or head cut off Did not get even 1 good family shot that was good enough to enlarge n frame Disappointed
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Report | 8 months ago
Experience was very rushed. Studio run by one person, he was person doing everything. So he was running back and forth serving other people.
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Report | 2 years ago
Staff is rude and doesn't speak English !
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Report | 2 years ago
I really not satisfied, the service was not good, just hurry and hurry, I am not recommended to emu one😑
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Report | 2 years ago
They only have one person on staff who is responsible for answering phones, dealing with walk-in customers, taking photographs, assisting with photo selections, processing orders, etc. Needless to say, you end up spending a lot of time just waiting for her to finish her other duties. And when I tried to mention something about this, the woman at the Promenade location became very rude and insulting. This was not my first bad experience at this location, but I can guarantee it was my last.
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Report | 2 years ago
I honestly dislike and felt uncomfortable during my photo session at the Promenade Mall location. Even my kids didn't like it at all. Staffs wasn't professional and a third party was watching us and they spoke to each other with a another language than English. When was time to choose the pictures, it was confusing. I won't come back again :(
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Report | 2 years ago
Promenade location. Call ahead to pick up your photos. If you arrive in person, and so happens they are locking up for a break, they ask you to come back. Even picking up photo takes 1 minute. Doesn't matter. Customer doesn't come first. I mean she is physically next to the photos that I am picking up!!!! I just want to pick it up. Also, record your conversation over the phone. The receptionist told me one thing but when I arrived, the photographer tells me another and makes me feel like it's my problem. Will not be going to Sears. Or this location.
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Report | 2 years ago
Would have appreciated if it would explain on line that u need to print the redeemed page at home before u come. Also it should say u get a CD only of ur one pose. Took great pictures. Kid friendly.
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Report | 2 years ago
The photographer was a real expert and creative. Nice pictures.
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