Embody Wellness And Massage, Wake Forest
10431 Ligon Mill Road, Wake Forest, NC 27587
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Embody Wellness And Massage
368.7 mi10431 Ligon Mill Road, Wake Forest, NC 27587
OpenCloses at 6:00 PM
Parking
Takes Reservations
About Embody Wellness And Massage
Natural Elements Wellness and Spa's therapist takes care of bodies from head to toe, inside and out. Warm paraffin wax added to hands and feet further relaxes during massages. The aesthetician at Natural Elements takes care of unwanted body hair and refreshes skin during facials.
Customer Reviews
4.5
based on Groupon 16 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Debra
Top reviewer
12 ratings|6 reviews
Claudia is professional and so incredibly nice. Her massage is fantastic. 4 stars only because it's not a glamorous spa, but definitely clean and nice.
Lilly
Top reviewer
17 ratings|7 reviews
Probably the best massage I've ever had. Claudia is great! She's friendly and professional, will definitely be a returning customer.
Troy
Top reviewer
16 ratings|5 reviews
I bought this Groupon for my wife with the intentions of having her experience some relaxation and pampering, since she works so hard and does not get any downtime. I was very disappointed when I received a voicemail on 7/12 indicting that the Groupon had been marked as redeemed and my wife did not use it.
She was scheduled for the service on 6/14, but received a mandatory meeting notification from her boss that day and she had to call and cancel. Because when she left the message she did not specify that it was an emergency, Claudia with Natural Elements marked it as redeemed and would not honor a rescheduled service.
I've been a Groupon customer for the last 5-6 years and have never had any issues with my previous purchases, so I was a little surprised on the outcome of this time. At this point, I would not even entertain the option of my wife utilizing the services from Natural Elements and would not recommend their establishment to any of my friends or family.
I would like to ask if I could have the money I spent on this Groupon to be reimbursed back to me or have it returned in the form of Groupon Credits. Thanks in advance for your consideration and I am deeply disappointed with how this was handled to this point. Thanks, Troy
Merchant reply:
8 years ago
Hi Troy, I am sorry to the inconvenience. Let me copy and paste our cancelation policy which you might have missed. It is stated on your confirmation email and on the email reminder you get. "IMPORTANT: We require a 24-hour notice to cancel or reschedule your appointment. Please be advised, there is a fee associated with not complying with this policy. Any cancellation/reschedule inside the 24-hour window will be charged up to 100% of the service price"
I'll be happy to talk to Groupon to get your money back, however; you will still own us the $120 for the missed appointment. The reason for our policy is that we take our job just as serious as your wife takes hers and when people cancel in less than 24 hours it is hard for us to fill the spot. Please contact me if you have any further questions.
LAWANDA
Top reviewer
30 ratings|18 reviews
Claudia is wonderful. She gives great massages and my face was glowing after the facial!








