What You'll Get
A Chat with Flat Rate Computer Solutions
What services does your business offer and what makes your business stand out from the competition?
Flat Rate Computer Solutions offers help desk, computer repair, and support to home users, home based businesses, and small businesses. We also offer affordable flat-rate pricing with a no-hassle “fix it or free” guarantee. We offer onsite and remote support, and drop-off service in DC or Alexandria, VA.
What was the inspiration to start or run this business?
I started in corporate and government IT as a computer support specialist. Individuals who I supported at work asked for help with their home computers. I started my business as an affordable, reliable, competent computer repair option. My motto: flat rates, no excuses, just guaranteed results!
What do you love most about your job?
Computers are more complicated than they should be. I enjoy removing the frustration from a small business owner, senior citizen, or family member by delivering friendly reliable computer service and support every time at a flat rate. We hate hourly rates because they are too unpredictable.
What is the best reaction you’ve ever gotten from a customer?
In 2007 I worked on the late Julian Bond’s (NAACP Chairman) laptop. He said I saved his life’s work. I was honored to do work for him. He and his lovely wife Pam invited me to the NAACP Image Awards in Los Angeles. It was an extraordinary experience.
The Fine Print
Promotional value expires 120 days after purchase. Amount paid never expires. Limit 1 per person, may buy 1 additional as a gift. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.