Got these for Christmas and ear piece is already falling off. Tried to contact apple for repair and they said the warranty already expired even though it clearly says that they will replace any defects up to 1 year. Poor product and customer service.
I ordered this product for my brother that was gifting it to my sister in law and we NEVER received anything in the mail. It still says it was shipped and is in Hebron, KY since December 3rd!! I am extremely unhappy with this product and I am unable to cancel anything, yet I was charged for an item I NEVER received. Thanks a lot.
They are so comfortable and I love that I can use them both ways (wired & wireless). They are beautiful (it would have been nice if they were one solid color but... oh well, all that matters is that the primary color is purple!).