All reviews are from people who have redeemed deals with this merchant.
4 ratings3 reviews2 photos
3 days ago
I purchased purchased this Groupon for a 60th birthday party the owner of the company called back we spoke confirmed the time date location (outside). The attendant arrived late and proceeded to tell me she was leaving at 9pm (not breaking down but leaving) I was told by the owner the attendant would arrive at 6pm for a 6:30pm start time. The photo booth had to light bulbs for flash that did not work all the time. I called the owner of the company to let him know how unhappy and disappointed I was with the services provided. When I chatted with the owner I explained I work in the event management industry so I expect excellent customer service. Which I did not receive. I also do not receive the digital photos until November 23 the event was November 11. I was also told the digital photos would be edited since the attendant did not have the proper photo lighting equipment. I have not received those either. The only reason I am giving this company 3 stars is because the owner was responsive. The photos are AWFUL.
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About This Deal
* Location of shoot: in-studio or on site
Need To Know
Promotional value expires 120 days after purchase. Amount paid never expires.Appointment required. Merchant's standard cancellation policy applies (any fees not to exceed voucher price). Limit 1 per person, may buy 2 additional as gift(s). May be repurchased every 90 days. Must use promotional value in 1 visit(s). Valid only for option purchased. All goods or services must be used by the same person. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.