All reviews are from people who have redeemed deals with this merchant.
laser hair removal
1 ratings1 reviews
December 29, 2020
Delivery of services was not what I suspect anyone deserves. My girlfriend had to wait upon arrival due to the owner being on the phone. The owner immediately started the session off with a poor sales pitch, "Your boyfriend bought 3 sessions. You really need 6 to see real results." Then Sarah Sasse went on to perform a hair removal treatment with no explanation of equipment nor discussion of skin sensitivities. Sarah simply used the biggest machine on the highest setting per Sarahs comment AFTER my girlfriend made it clear she was not having a good experience. This was made clear by my girlfriend gripping the table and then flinching with her hands frantically waving for the removal of the machine. Sarah's response was, "Hold on. It only takes a minute." Clearly no one was going to endure an entire minute when only a few seconds was enough. Sarah went on to attempt yet another round with the highest setting with the biggest equipment after my girlfriend clearly stated, "Sorry my eyes are watering". Despite my girlfriends communication Sarah persevered. My girlfriend was even made to feel uncomfortable and press forward with Sarah's very unnecessary comments such as, "Are you breathing? Make sure you are breathing. Oh and be sure to close your eyes." At what point was there any explanation? Initially Sarah merely glanced over paperwork and jumped into the session. Discussed rather quickly the next purchase as the focus and no regard for what was the focus for treatment. She did not even attempt to discuss what was the chief compliant.
Is this standard practice within this facility?
We will be filling a complaint and seeking our money back. No one should have such an experience. Espiecally from the very owner of the establishment.
Promotional value expires 90 days after purchase. Amount paid never expires.Not valid for customers active within the past 12 month(s). Appointment required. You may cancel or reschedule your booking up to 24 hours before its start time otherwise you will forfeit your visit. Consultation required; non-candidates and other refund requests will be honored before service provided. Valid only for select treatment areas. Merchant's standard cancellation policy applies (any fees not to exceed voucher price). Limit 1 per person. Limit 1 per visit. Valid only for option purchased. All goods or services must be used by the same person. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
About Spa Sassé
Spa Sasse’ specializes in natural healing and non-invasive cutting edge treatments for lasting results. They welcome customers to visit Dr. Kathleen Kuhn, N.D., their team of medical aestheticians, and highly-trained licensed massage therapists. This team works with two new kinds of aesthetic laser systems–ND Yag laser for unwanted hair removal and the BBL system for skin rejuvenation treatments including Skintyte, Forever Young, Forever Clear and Forever Bare.