I definitely had my doubts, having tried pretty much every kind of mop (not steam) & tile cleaner out there (all of which took lots of time & left lots of streaks. Figured I had nothing to lose trying this Shark Steam Mop offer through Groupon, since I could send it back if not satisfied. I have been very pleased with the results, & it takes much less effort that I had imagined. The first couple of times I used it, I set it on the medium setting (it has 3 settings), but after that I tried it on the lowest setting, which works really well for our situation (2 adults & 1 dog tracking snow & everything else into the house daily, ceramic tile floors). The lower setting puts out a little less steam, but I don't have to refill as often, don't have to worry about getting the tile/grout overly wet, & it dries very quickly. It works very well. I was also concerned that the steam mop would emit big drops of water which would be all over the floor, but it doesn't. The cord is nice & long too. Now I just need to see if I can purchase extra microfiber covers, or if I can make some extras. It would have been nice if it came with 2.