I received excellent service but the product is HORRIBLE.
I used to use the organic vibating pure cosmetic mascara which I loved. But what I got was called Glamour, the box did not say organic and the product only vibrated for a couple of Uses. Then it stopped working unless I hit the button about 10 times, then it started but stopped before I even got it up to my eyelashes. I am so disappointed. Unfortunately I sent several boxes out as gifts for friends before I used mine. Big mistake.