Hampton Inn Adel

Not for a family of 5 As a family of 5 traveling, I was led to believe we were getting a 2 queen with sofa room. There was no sofa and 2 queen beds does not sleep 5 people as Hilton would suggest. Our son had to sleep on a pallet we made from thin hotel blankets. We only had 2 towels in our room that was supposed to be set up for 5 guests. “Hot” breakfast was cold. The “updates” looked like they had been done overnight and poor quality. The walls are thinner than most, the room next to us sounded like they were doing construction.

Will never stay here again CONS: I Reserved a hotel in Adel, GA for 6.29.24. I checked in via app on 6.28.24 and got to the hotel at 2:50 PM (check in is at 3PM) only to find 3 workers standing around chatting and advised me that "only the sheets needed to be changed" and the clerk said asked if we had to go somewhere and if we could come back. Shockingly we left and returned back to find out that our room was missing a shower curtain, bathtub rug and a major leak from bathroom faucet that leaked all on the floor (used towel and garbage can for catch the leak-glad I didn't slip and fall) There were only 3 towels in the room for a 2 queen bed room?!?! Front desk had to call off duty manager to find out where an extra shower curtain was and this took about 3 hours and when we were downstairs letting her know about the leak, she handed us the shower curtain and asked us to hang up ourselves. When the reservation was made, it said nothing about the pool being out of service online! I promised my granddaughter to go swimming, VERY upsetting! it appeared the pool just needed to be cleaned. Front desk said it was out of service for weeks. Later than night, I called front desk to see if they can bring me some bath towels and she asked if I could come down to get them. I went down to get the towels (in my pajamas) and she only had ONE towel available and stated that "housekeeping was behind", then stated, do you want to change rooms (this was 11:30PM). Why this was never offered before is mindboggling. The hair conditioner bottle was empty in the shower. The next morning, I saw a customer fixing the waffle dispenser that took about 15-20 minutes and we almost missed breakfast. I blame this on poor management. Hotel managers are responsible for training workers to have customer service, duly do their job correctly and with customer service. It's like the staff could not think out of the box or have customer service. PROS: cold air conditioner and hot water

Good overall stay We were in the area for a short visit and chose the Hampton for name recognition since we were not familiar with the neighborhood. An all around good stay. No surprise as expected. The pool however was closed. Nice breakfast area kept clean and continually filling empty spots.

A super 8 quality at Hampton prices. There must have been some sort of water damage at this property. The mildew smell, and evidence of flooding always all over the hotel. Room was absolutely fine-and clean-the pool was empty. (It was 90 degrees) and the breakfast was the skimpiest I have ever seen at a Hampton. I have been a loyal Hampton customer for the past 20 years. This Hampton is by far the lowest quality one I have ever stayed in.

Find a different hotel. This used to be our #1 choice to stop on our drive from Chicago to Naples. We will be finding a new hotel next time. It smelled musty and there was something gross in the tub like it wasn’t cleaned. The dog park is still a great amenity and our pup enjoyed it. The breakfast was horrible and hardly any of it was refilled at 900 when we went to go check it out. This hotel needs work and we won’t be back.