Econo Lodge

This place is a dump Booked the room on booking.com (they are no help either) picture's and info LIE ! Wifi is in and out if it work's, The room is a dump. Filthy. Many thing's in room are either missing or broke. Cockroaches. No breakfast. No coffee maker in room . Have to keep asking them to make coffee and they act like is a pain. DO NOT EVER stay here. RUN. If i could i would give them a minus 5 star's. Mini fridge has so much ice built up in it and ac unit is possed. Either you freeze or cook because it get's so hot in room.

Choice Hotels My family and I have stayed at many of your choice hotels. We were so excited about becoming choice members and earning points redeeming our free rooms etc. Today we decided to purchase some extra points and stay at another one of your hotels. I have to say I am extremely disappointed. After a long day we booked a room at the Econo Lodge in Aiken South Carolina off of Richland Ave. As soon as we pulled up we noticed lots of activity outside of the hotel rooms. People drinking hanging out. We looked at the policy/confirmation and realized it could not be cancelled or refunded (although we booked it less than an hour ago). I proceeded to the lobby which was no where near as inviting and clean as any other Choice Hotel we had ever stayed at. Again we knew it was not a good sign but it was too late to cancel. We headed up to our room and as soon as we walked in it was automatic disappointed. The room was filthy! Dust on the furniture, mold in the dirty shower, dirty towels under one of the mattresses. Dirty spoons in the mini freezer, the mini fridge had crumbs and old pieces of food in it. The bathroom floor was so dirty especially behind the toilet. The telephone had food and dirt as if it had never been wiped. The small coffee pot was filthy and covered in old coffee spots. The air filter in the bathroom had so much dust in it. We ended up cleaning the room ourselves. The rags we used were brown from the filth. I made sure to take pictures of it all. I also made sure to call the front desk to complain. The gentlemen came up and also took pictures, apologized and removed the towels from under the mattress. He stated that he would let his manager know and that he was forwarding the pictures right away. This is unacceptable and I am very upset about this ordeal.

ABSOLUTE WORSE PLACE TO STAY!!! This hotel is the worst I have ever stayed at and I travel 12 months a year. Price is ridiculous for a $49 room at best. Room stinks and floor was dirty! My feet were black from walking on it. The bathroom sink didn’t drain. Used towel and soap and shampoo in shower. The bed and pillows were so scratchy that I could only sleep three hours. When confronting the manager and requesting a credit to my account for the poor service I was initially told it was no problem they would take care of me. No response back from them and after I called several times and emailed them the room problems they ignored me until finally saying I would get no credit but they had corrected the problems in the room!!Unbelievable!! The absolute worse place you could possibly stay!! I would rather sleep in my rental car than this awful place and hard to understand managers that barely speak english!! Terrible place!! Terrible people!!

Awful Rooms reek of cigarette smoke. There was a lot of family arguments going on. Seems to be a little of weekly renters. Definitely would not stay there again. TV wasn't working properly. We reported it 2 ladies came to fix it. They hit the reset button and left. Didn't fix TV.

Mrs. Susan I will never stay here again. Had bugs in our first room. The front desk offered to move us to a new room and as soon as we walked into the new room there was a roach sitting right on the air conditioner. Had to move to a new hotel at 1 in the morning. When we went back to get a refund manager stated out of her own mouth, "There are bugs everywhere." This hotel should be reported because they have bugs and are doing nothing to attempt to fix the problem. DO NOT STAY HERE!