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The Westin Alexandria Old Town

Alexandria, Virginia United States of America

The Westin Alexandria Old Town
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Dan H
4 years ago
Beautiful hotel with outstanding customer service! My family and I travel a great deal, and when we look for hotels to say at, we are looking for a high quality, modern hotel with great location, and fair pricing. The Westin Old Town Alexandria checks all of these boxes and more! A short distance from the water in Old Town, and walking distance to many attractions, this was a perfect place for a stay-cation for us. Everyone from the restaurant workers, to the front desk staff, to the manager Paul was exceptionally generous and accommodating. The rooms were modern, and of course had the heavenly beds that were so comfortable! The Westin brand delvers excellence every time, and this was no exception. I highly recommend this hotel!

Amenities

Center- Fitness
Restaurant

Property Location
With a stay at The Westin Alexandria Old Town in Alexandria (Eisenhower East), you'll be within a 15-minute drive of MGM National Harbor Casino and National Museum of African American History and Culture. This hotel is 6.4 mi (10.3 km) from Arlington National Cemetery and 7 mi (11.2 km) from National Mall.

Rooms
Make yourself at home in one of the 319 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and concierge services. This hotel also features gift shops/newsstands, wedding services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 mi.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Alexandria? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Dan H
|1 review
Beautiful hotel with outstanding customer service! My family and I travel a great deal, and when we look for hotels to say at, we are looking for a high quality, modern hotel with great location, and fair pricing. The Westin Old Town Alexandria checks all of these boxes and more! A short distance from the water in Old Town, and walking distance to many attractions, this was a perfect place for a stay-cation for us. Everyone from the restaurant workers, to the front desk staff, to the manager Paul was exceptionally generous and accommodating. The rooms were modern, and of course had the heavenly beds that were so comfortable! The Westin brand delvers excellence every time, and this was no exception. I highly recommend this hotel!
Tacocombo
|1 review
Only a few minor problems I was on a school trip, and I was fairly impressed with the hotel, clean, comfortable, and modern. The breakfast was amazing. Only problems were that the toilet was broken. The shower didn’t have much pressure and there wasn’t much to get in little market place in the lobby. Overall great place
marshall6778
|1 review
Weekend Getaway Great stay with my lady! Staff could not have been more pleasant to deal with. Showed a genuine effort to ensure everything was taken care of for us. Room was very clean and housekeeping responded immediately with any request we had. Plenty to do in the area and the hotel restaurant was also fabulous. Can't think of anything that was not top of the line regarding accommodations and staff!
JeninWV
|1 review
Not worth the trouble Overcharged and other issues with bill and charges. It took two weeks for the issue to be resolved. The room was nice and clean, bed comfortable. The staff was great upon checking in, not so much after that. Was short and abrupt when I questioned charges. Be aware they hold out a $50.00 per day deposit. However they say it’s for the $36.00 per parking fee. They said they would deduct the $72.00 owed for parking and credit my account for the rest. However the took another $82.00 out of my account, with the two $50.00 still pending. I called every other day trying to get it resolved. The gentleman repeatedly told me to wait 3-5 business day, the problem with that was it had been well beyond that. If you’re a member double check the $9.99 internet charge if you use the WiFi. I was charged for it being a member. Know that if you aren’t a member you will be charged a $9.99 fee. FINALLY after speaking twice with Beth and her being of no help. I thanked her and told her I would contact Marriott corporate office. She said they can’t do anything because we’re a franchise. However the very helpful lady I spoke with did not share the same info. Beth called me back to tell me she found the issue with being over charged and it would be credited to my account. She also said she would have someone call my bank and have them stop the pending $50.00. She did not, and it did not come off until I contacted my bank. The stay is not worth the hassle of having to deal with this afterwards! Because of this I cannot recommend staying here and I will not be staying again.
Otey123
|1 review
Excellent staff and Successful Event- 18th Birthday Debut & Graduation Party Despite the situation with COVID, Westin managers and staff worked with us from beginning to end to make our event fun, safe, enjoyable and memorable. All of the Westin staff are excellent and went overboard! They were able to help make our event a great success and safe with about 100 guests. Our guests were all happy with how the event turned out with the social distancing measures and were glad to stay at the hotel overnight. They have an excellent chef as well who provided us with delicious meals for our guests! Our family highly recommends Westin Alexandria Old Town to anyone who is considering an event during this COVID time and in the future!

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