Cortona Inn & Suites Anaheim Resort

Anaheim, California United States of America

Cortona Inn & Suites Anaheim Resort
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464yeseniah
4 years ago
Cortona Inn and suites Great service, just not a breakfast I was waiting on but is understandable because of COVID , great pool service, great environment , clean, security everything great. Great view, employees were nice.

Amenities

Pool - Outdoor
Spa

Property Location
With a stay at Cortona Inn & Suites Anaheim Resort, you'll be centrally located in Anaheim, within a 5-minute drive of Anaheim Convention Center and Disneyland® Resort. This hotel is 1.7 mi (2.8 km) from Disney California Adventure® Park and 2.2 mi (3.6 km) from Angel Stadium of Anaheim.

Rooms
Make yourself at home in one of the 127 guestrooms featuring refrigerators and microwaves. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a hot tub. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).

Dining
Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
464yeseniah
|1 review
Cortona Inn and suites Great service, just not a breakfast I was waiting on but is understandable because of COVID , great pool service, great environment , clean, security everything great. Great view, employees were nice.
christinacA3638VY
|1 review
Good clean room for family vacation The rooms were clean and everything from the refrigerator to the air conditioner worked well. They advertise hot breakfast but because of pandemic they gave a bag of yogurt, muffin and fresh fruit. Great nightly rate and really close to Disneyland and lots of restraunts within walking distance.
mmr141cali
|1 review
Unsanitary and the rooms are not as described. When we entered our first room there was a pile of hair in the corner of the first section of the bathroom and stains on the floor. The second section had hairs scattered all over and more spots. The front desk refused to refund us stating that they do not give refunds after the room has been paid for. They instead “upgraded” us to a two room “Spa Suite” and asked housekeeping to double check to make sure there were no hairs in the bathroom. There was still hair including a pubic hair on the floor towel. The manager sent someone over who took a towel and wiped away the hair and removed the pubic hair leaving the towel! The rooms are not upgraded and recently remodeled like they state. They are not practicing additional protocols for cleaning following the CDC and WHO and I doubt the staff is trained in using the PC products or the bathrooms would have been clean! The A/C unit had severe damage to the front and looked like it was going to fall off the wall in both rooms. The furniture was scratched, the doors were dented, the bathroom door didn’t fit and wouldn’t lock and it appeared to have been painted so many times that I wouldn’t doubt one coat was lead based! The only difference between the Spa Suite and the two queen bedroom was the extra spa products. Their pictures are completely misleading!!!! We spent three days of hell there feeling like we were being held hostage because we couldn’t afford to take the hit of paying for the hotel and paying for another one at the end of our two week vacation! I booked the room through AAA where they had a good standing. I am contacting them to look into this property and their misrepresentation. On the last day I did finally meet the General Manager who said they do not have a “no refund” policy and credited us one nights room amount.
leslierC6866CX
|1 review
Disney vacation Stayed with our 5 year old, felt comfortable with variety of families staying as well. Walkable to Disney, restaurants and pharmacies. Pool and hot tub nice and functional. Togo breakfast was simple but perfect for a quick bite before the day. Could use some upgrades to the bathroom, windows.
V2863AUpeterb
|1 review
Blood, Everywhere. The room and customer service was subpar from the beginning. The room I was given didn't have a working fan in the bathroom, the in room coffee machine was broken, had paper thin walls, and noisy pipes that woke me up multiple times. To top it off, on the morning of our departure, a poor man fell and received a massive head wound outside my door, leaving copious amounts of blood on the floors and walls leading from one corner of the building to the other. Obviously this is not something one can control, but the fact that they waited 2.5 hours to respond was appalling. Nothing was done close off the area or clean the blood by hotel staff until is was nearly dry. This man could have had blood born pathogens and all the guests and their children on the bottom floor were exposed to this hazard. After talking to the front desk twice, once right after the incident and once two hours later, I was rebuffed by being told that someone was handling it. No one was and no concession for the massive biohazard was given. I will never be staying here again.

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