Holiday Inn Express Hotel and Suites Arcadia by IHG

Nice Property From the time of arrival to departure, the staff was amazing. The warm welcome upon arrival with conversation and sharing restaurant favorites in Arcadia was greatly appreciated since this was a first time visit. The room was clean and well appointed and the bed was softer than I like, but that's personal preference and has nothing to do with the quality of the bedding; it was a newer mattress. The breakfast fare is standard HIE which is appreciated and expected. Upon departure, we received kindness and well wishes from the staff. Definitely will stay at this property again when I visit Arcadia.

Beautiful Birthday Stay ! This middle of nowhere town your not going to find a better hotel with a friendlier staff! I called ahead requesting a king size room for a birthday trip staying on a Rewards night and front desk gave us a complimentary upgrade with a sweet card in the room ! So thoughtful and will definitely stay again on our next Peace River trip !

Nice hotel This is a good hotel to stay at when in Arcadia. It has lots of parking and there are restaurants close by. The staff were amazing and very helpful. The pool is pretty good and we enjoyed it very much. The hotel was pretty busy so the breakfast was a little sparse as they ran out of some items by the time we got there.

Not worthy of IHG hotels This hotel is very outdated and amenities are poor. I paid $227 per night for 2 nights and was not worth that. When I checked into the hotel, there were no handicap we got into the room spaces available and the cars parked there had no permits. I asked the hotel if that was a policy to have hangtags and they assured me it was. Then she told me there was a long term guest that the manager let park there for her convenience. That car was not permitted. There were two other spaces with cars parked without permits. I asked how the hotel who enforces this policy and the clerk said "i don't know. We don't". When my wife and I checked in (She has to use a cane to walk), there was one plastic cup for the two of us to use. It had a coffee maker, but two pods to use. One was regular coffee and the other was decaf. The towels we used were tattered and torn on the edges. The breakfast the next morning had no milk, no yogurt, and no cereal. This hotel looked like it was just trying to scape by, by cutting any expense possible. Definitely not what I expect when I stay in an IHG hotel and for the quality of the stay, not at that price. I think IHG needs to really set better policy for the handicap parking, and not provide it as a reward for long term stays. WHO does enforce these rules??

Spending some family time in Florida The hotel was wonderful. Clean rooms, comfortable beds. The breakfast was wonderful ( my husband really enjoyed not so much for me because of food allergies) the staff could not have been nicer, from the front desk at checkin and the housekeeping staff. The value for the area was great as well. Highly recommend this hotel. The only downside was the WiFi, but that was not terrible. Thank you for a great stay