Quality Suites South

New Management. Clean room, but very limited breakfast Management of the hotel changed in December 2023. First the good. The staff was very friendly and the rooms seemed cleaner than my previous stays at this hotel. Now the bad. I requested and was confirmed an accessible room. When I arrived, the room was not available. Three different people asked if I wouldn't mind a regular room. I need a bath or shower with bars, so this was not an option. A non-handicapped person was in one of the rooms, so they finally were able to move that person. Breakfast was a joke. We had a choice of white bread, fruit loops, cheerios, yogurt, or waffles. No eggs, meat, potatoes, muffins, raisin bran, oatmeal, etc. that most Quality Inn's have. When we walked up, there were four slices of bread and two yogurts. It appeared that as someone would take one, the attendant would replace it. You felt like you were being watched as to how much you got. I don't know if they are having security issues, but they had the lobby restroom locked. Also, you had to use your room key to get in the room with ice and guest laundry. This is a little difficult carrying a laundry basket.

Won't be back This hotel was very strange. The staff were super nice and were really trying their best. Unfortunately, there are several problems with the building. The automatic doors into the hotel did not work. And, once in side the sliding doors, the next set of doors opened outwards. This means that any one having mobility issues or in a wheelchair cannot access the lobby. This hotel is in the midst of upgrading. Carpet in the hallways is new but sloppy painters have dripped on to it. Breakfast was disappointing. The juice machine wasn't working nor the hot water dispenser to make tea. As an advertised continental breakfast, there should have been more pastries (packaged Blueberry muffins only) and just white sliced bread for toast. Only fruit available were bananas. The coffee dispenser was broken and need many "push downs" to get even a half cup. The beds were very comfortable.

A very good mid-range hotel near downtown Check-in was smooth, the lobby was well-lit, and common areas and the room were very clean. The bed was plush and comfortable, and the room also had a sleeper sofa and a desk with ample working area. Breakfast had typical fare, nothing special. I have stayed at this property a few times over the past four to five years, and I am increasingly pleased.

Clean, but the good reviews are likely due to low expectations. First the good. The staff was polite and efficient. The room was very clean. The facility is tired and in need of a refresh. Wifi, which is a basic expectation as is water, bed and toilet, was so week in the room that disconnects were frequent enough to require use of my hotspot. Admitedily, it was free, underscoring that as with all the the other things...you get what you pay for.

Comfortable and not so pricy hotel near downtown. Very comfortable hotel on Interstate 35 and pretty close to Austin’s downtown. I stayed here only one night but it was more than enough to learn how helpful and kindness is the staff. Internet worked more than ok and breakfast was very good. Definitely staying here again.