Sonesta ES Suites Allentown Bethlehem Airport

Bethlehem, Pennsylvania United States of America

Sonesta ES Suites Allentown Bethlehem Airport
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Crissy D
338 days ago
Meh…not the best, not the worst. Not the best, not the worst (looking at you Red Roof Inn in Columbia , MO) I’ve stayed in. The front desk clerk was friendly and helpful but the process was SLOW. We did get an upgrade so perhaps this was the reason. Also we were checking in after 9pm so there was only one person on staff. The smell walking into the building our rooms were in was not great, sort of a mix of unwashed bodies without deodorant and “skunk” (IYKYK). But, thankfully, the room smell was fine. Room temperature was comfortable upon entering, and the room appeared clean and well kept, although very worn. Carpet could use a shampoo. Kitchen area was updated and well stocked. The sleeper couch and chair were extremely worn and uncomfortable— the foam in the cushions was completely flat. There was no bedding provided for the sofa bed. Both of these also could have used a deep upholstery cleaning. But there were TV’s in both bedrooms and in the sitting area with limited streaming apps. This was a plus. Also Wi-Fi was good- we brought a Roku streaming stick and had no problems using it. The “amenities” such as body wash, shampoo, and conditioner in the bathrooms were nearly empty, and what was left did not look fresh and was discolored. No way were we touching it. There was only one bar of soap for washing hands between both the bathroom sinks. We made due by breaking it in half. Beds were moderately comfortable and the sheets/comforters were clean and seemed fresh. Pillows were not great, very flat. Also the safety lock on our door would not engage completely, however the swing latch was functional so I just put a chair under the door for extra safety. The smoke and CO2 detectors looked new and were working. Windows are able to be opened to let in fresh air. Halls were quiet. We did not utilize the outdoor spaces as it rained the entirety of our stay.

Amenities

Center- Fitness
Internet - Wi-Fi - Free
Pool - Outdoor

Property Location
When you stay at Sonesta ES Suites Allentown Bethlehem Airport in Bethlehem, you'll be in the business district, within a 10-minute drive of PPL Center and Lehigh University. This hotel is 8.4 mi (13.5 km) from Dorney Park & Wildwater Kingdom and 5.8 mi (9.4 km) from Wind Creek Bethlehem.

Rooms
Make yourself at home in one of the 120 guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and microwaves.

Amenities
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.

Dining
Grab a bite from the snack bar/deli serving guests of Sonesta ES Suites Allentown Bethlehem Airport. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:30 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Crissy D
|1 review
Meh…not the best, not the worst. Not the best, not the worst (looking at you Red Roof Inn in Columbia , MO) I’ve stayed in. The front desk clerk was friendly and helpful but the process was SLOW. We did get an upgrade so perhaps this was the reason. Also we were checking in after 9pm so there was only one person on staff. The smell walking into the building our rooms were in was not great, sort of a mix of unwashed bodies without deodorant and “skunk” (IYKYK). But, thankfully, the room smell was fine. Room temperature was comfortable upon entering, and the room appeared clean and well kept, although very worn. Carpet could use a shampoo. Kitchen area was updated and well stocked. The sleeper couch and chair were extremely worn and uncomfortable— the foam in the cushions was completely flat. There was no bedding provided for the sofa bed. Both of these also could have used a deep upholstery cleaning. But there were TV’s in both bedrooms and in the sitting area with limited streaming apps. This was a plus. Also Wi-Fi was good- we brought a Roku streaming stick and had no problems using it. The “amenities” such as body wash, shampoo, and conditioner in the bathrooms were nearly empty, and what was left did not look fresh and was discolored. No way were we touching it. There was only one bar of soap for washing hands between both the bathroom sinks. We made due by breaking it in half. Beds were moderately comfortable and the sheets/comforters were clean and seemed fresh. Pillows were not great, very flat. Also the safety lock on our door would not engage completely, however the swing latch was functional so I just put a chair under the door for extra safety. The smoke and CO2 detectors looked new and were working. Windows are able to be opened to let in fresh air. Halls were quiet. We did not utilize the outdoor spaces as it rained the entirety of our stay.
Chris-Perry22
|1 review
Better off somewhere else! Basically changed the sign from a Marriott Residence Inn to Sonesta and haven’t done a thing. Grounds have garbage bags sitting in the hallway by the elevator for long periods of time, walls paper thin, multiple stains on carpet in room, wood on cabinets worn down, hairs on the couch, breakfast barely qualifying as a breakfast and pretty empty snacks bar in the lobby. Go somewhere else, save your money and question the positive reviewers here! These are purely facts not opinion.
Rontastic
|1 review
Adequate Was unspecial, felt it was over priced, charged $5 a night for parking can't see why its in the middle of nowhere on a freeway intersection, although if the family living in the caravan in the parking lot are paying $5 they got a bargain. Didn't sample breakfast. Entranceway litttered with cigarette ends and grass verges covered in dog faeces. Had a two bed suite which was OK a little dark and dated.
laurenbO1861QA
|1 review
Very few highlights - choose to stay elsewhere! We are not difficult people and have stayed all over the world. Our only expectation is for rooms to be clean and safe. Stayed in a 2 bedroom with a pullout couch in the living room with my 2 adults sons. Upon entering the room, I checked the pull out couch since I would be sleeping there and there were many crumbs and a teeth flosser on top of a horrendous, horribly ripped mattress. A very kind maintenance worker got me a newer mattress. I had to request sheets and a blanket and was told to talk to housekeeping currently on my floor. Back and forth with the front desk and was told there were no blankets. Finally 3 hours later I had a threadbare blanket waiting at the front desk. I wasn't handed the blanket with an apology - the staff member wouldn't get off the phone and rudely gestured to a trash bag on the counter. The front desk staff member with the strong accent was extremely unprofessional and rude throughout our stay. There were other issues during our stay including piles of trash bags outside the elevator, people smoking at the outside door (and wouldn't move until we asked them to so we could exit) and one afternoon there was a man passed out at the outside door. We will never return to a Sonesta. I am shocked by the high ratings of this property since we were not the only ones having issues. Another room had no mattress protectors and sheets were barely on the bed, another room had an issue with people who appeared to live at this hotel, and another room had issues with cleanliness.
jesenia e
|1 review
the experience was bad staying at the Sonesta ES Suites Me and my family had a bad experience the back door open were people are entering with out using they key card also at breakfast time the truck drivers would just rush in the get coffee and push you over with out saying excuse me I had a bad stay and its a great hotel but some front desk staff like Ms deborah needs more training in communicating with people so that way people can continue they stay at Sonesta ES suites I wanna give Kristina big Kudos on doing a great job with cleaning and her attitude was great thanks kristina for doing a great job ...

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