Hampton Inn Billings

More than a 3 star is stretching it. I have no idea how people could rate this hotel more than a 3.5. Our room smelled badly of musty socks. The train sounds were fine for us, but it was all night long. The rooms were hardly cleaned, the carpet was stained and the showers were full of pink mildew. We paid way too much for this bad of a room. The staff was nice, but man the room just sucked. I’m glad I brought my own Clorox wipes, people wipe down your headboards, I about gagged and I truly wished I would have brought febreeze.

Parking is at your own risk In summary: Hapless tourists book a hotel in a bad neighborhood and become victims of crime. Hotel management blames tourists. We stayed at this property on June 22, 2024. That night our bikes were stolen and our truck was damaged. These thieves weren't messing around. They had to have a special tool to cut through the three heavy-duty locks we use to secure our bikes. Welp, there went the first summer vacation my husband and I had in 30 years. Kim, who was working the front desk on the morning of June 23, was kind and sympathetic, the only bright spot on an awful experience. She phoned her assistant manager and relayed to me he said, "Well there are no security cameras, so there is nothing we can do." I don't know if cameras would have mattered, but you need to know they don't have them. It took 4 days, 3 emails, and a phone call before I heard from the manager. He emailed me the following: "It is well established that parking is at your own risk (It's not the photo below is the only sign we saw) and on the ownnness (onus?) of the guest" OK that was my experience at the Hampton Inn 5110 Southgate Drive in Billings. I am well aware no hotel is going to take responsibility for theft on their property, but I wanted other travelers to know what happened here to us.

Nice stay I stayed here one night on a recent trip. The check in was nice. The price was great. The staff helped me with a few questions. The room was clean and quiet. The recommended a nice place to get food delivered from. It was a nice stay. I would stay again if in the area.

Good Stay at Hampton Inn Billings Near I-50 large clean room with king bed and huge accesssible bathroom. Comfortable divan and lots of outlets. Good sized fitness room (needs a treadmill). Very good breakfast with western omelet and quality sausage, fresh blueberries and strawberries. Friendly helpful staff.

Great place to stay Excellent value clean well-equipped rooms. The staff was helpful and friendly. The breakfast was excellent both in the type of selection available and quality. Overall, very positive experience will stay there again.