Embassy Suites Boca Raton

Boca Raton, Florida United States of America

Embassy Suites Boca Raton
3.5
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Alabama1229
313 days ago
Boca Beautiful hotel with some current renovations to update but this was not a problem. Well maintained facility with nice rooms and large lounge area and eating area. Nice pool area and good location. The personnel were helpful but a bit reserved. I’m from Alabama so I expect more in friendliness I suppose. They were courteous and I have no complaints. Would definitely recommend this hotel for business travelers.

Amenities

Pool - Outdoor
Spa
Internet - Wi-Fi - Free
Restaurant

Property Location
When you stay at Embassy Suites Boca Raton in Boca Raton, you'll be in the business district, a 3-minute drive from Florida Atlantic University and 6 minutes from Town Center at Boca Raton. This hotel is 15.3 mi (24.6 km) from Pompano Beach and 6.9 mi (11.2 km) from Atlantic Avenue.

Rooms
Make yourself at home in one of the 263 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Guests can catch a ride to the beach or shopping on the complimentary shuttle.

Dining
Enjoy American cuisine at 53rd St. Grille and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Boca Raton? This hotel has 14500 square feet (1347 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
78divyap
|1 review
Very bad experience with this place The Nastiest hotel i have ever been, parkings and carpets stink like PEE and phones dont work, staff has no knowledge on whats going on and not helpful at all. I wish i could give 0 stars but that is not an option. I would say pick a motel and will probably have better services than this Nasty Hole.
SusanneD2878
|1 review
Worst Embassy suites Where do I start? Our first room looked like a horror movie. It was terrible, smelled, dirty, extra small and the sink looked like it was from 1940. So far staff are using the hotel renovation as an excuse for everything. Trash was all over the hotel and outside. When I was the two men working front desk if they were short staffed because trash was all up and down the hallway, they said yes. No indication they would go above and beyond to get it cleaned up. The only good part was the night shift lady who switched our first room.
Nomadtrad
|1 review
Pitbulls and Parolees The amount of dogs in this hotel is shocking. It’s like staying in a dog park or kennel with associated barking, filth, smells, etc. Reasonable rates however. Significant construction in lobby. Courteous and accommodating staff. Suites are spacious. Refurb needed throughout.
Alabama1229
|1 review
Boca Beautiful hotel with some current renovations to update but this was not a problem. Well maintained facility with nice rooms and large lounge area and eating area. Nice pool area and good location. The personnel were helpful but a bit reserved. I’m from Alabama so I expect more in friendliness I suppose. They were courteous and I have no complaints. Would definitely recommend this hotel for business travelers.
asoogrim72
|1 review
Ryan, you deserve a great promotion by Hilton This was my third visit to the embassy suites in Boca. Yes, the hotel is a large one and was mostly occupied. I did have an issue the first night as I checked in. I contacted Ryan the front desk manager who immediately addressed the issue and sorted it out. Unfortunately, by the time I returned later that night something else came up. Ryan had left but I did get the front desk to sort out although it took some time. The next morning when I spoke with Ryan, he told me that he was made aware of the issue and Holly the GM was copied and addressing it. Yes, the hotel has some infrastructure works to be done and ongoing. But I must say the staff is a very understanding and hospitable one. They do deal as much as possible with guests fairly. I find sometimes being a Hilton honors member that some guests are too fussy and can be their own enemies. Why would some parents have their older kids run through the hotel restaurant and lobby spilling popcorn and ice cream on the floor and carpet. Certainly, they will not allow this type of behavior and indiscipline in their homes. Upon checkout, I needed assistance as I had a medical visit earlier in the day. Ryan himself personally came up and assisted me in the van.He is a very customer oriented down-to-earth individual and really goes beyond the call of duty to assist all guests. I hope Hilton promotes him in the near future as he will make a great Senior Manager.

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