Hermitage Hotel OCEANA COLLECTION

Bournemouth, England United Kingdom

Hermitage Hotel OCEANA COLLECTION
4.5
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Availability
12ljr
131 days ago
Lovely hotel We had a lovely stay at this hotel. It’s in a very good position just across to the beach and pier. We took the March winter offer of dbb and it was a very good rate. The room was warm and comfortable and the food very nice with a good choice. They are updating the rooms and ours was one of them. The staff were without exception very polite and friendly.

Amenities

Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Hermitage Hotel OCEANA COLLECTION, you'll be centrally located in Bournemouth, steps from Bournemouth International Centre and Bournemouth Lower Gardens. This beach hotel is 0.1 mi (0.1 km) from Bournemouth Beach and 0.1 mi (0.2 km) from Bournemouth Pavillion Theatre.

Rooms
Stay in one of 76 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a fireplace in the lobby, and complimentary use of a nearby fitness facility.

Dining
Grab a bite at Thomas Hardy, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bournemouth? This hotel has 775 square feet (72 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
12ljr
|1 review
Lovely hotel We had a lovely stay at this hotel. It’s in a very good position just across to the beach and pier. We took the March winter offer of dbb and it was a very good rate. The room was warm and comfortable and the food very nice with a good choice. They are updating the rooms and ours was one of them. The staff were without exception very polite and friendly.
Wanderer03716573799
|1 review
Horrible Stay Thought I would book a 4* hotel as a treat and see a show in Bournemouth. How this room got 4* was way beyond me. Firstly the lights didn't work in the room on the access keys given to me at reception. The room was very cold but as we were out that evening we didn't action anything. The next day we asked reception to look at the air con. I was given no feedback and I actually feel that the receptionist did absolutely nothing to improve this customers experience. That evening it was actually warmer in the bathroom with the heated towel rail than it was in the room. We contacted reception again and the new member of staff came up and tried the controller which clearly wasn't working at all. They brought up extra heater but there was something wrong with the electrics as from then on the Bathroom lights didn't work. In the end we changed rooms at 10.30 at night. The receptionist the next day did apologies but that does not in anyway make up for the awful room experience. I would have thought the room would have been checked to ensure all things were working and acceptable before we arrived as clearly this was not actioned. I would definitely not recommend this hotel to anyone and if you are going please ensure that everything works ok.
kerrieb427
|1 review
Lovely visit The Hermitage is a lovely, welcoming hotel set in a perfect location for the BIC and the pier and park area. Room was clean and comfortable. Breakfast had everything you needed and the staff were very accommodating and friendly. Would definitely recommend
215rosiea
|1 review
Fantastic stay | Location is 10/10, buffet breakfast 'okay', We have just returned from an overnight stay at Hermitage and it was absolutely brilliant. The location was by far the selling point, we cannot fault it. It's right opposite the pier and the room had beautiful sea views. We stayed on the 3rd floor, and understand the rest of the hotel is also being refurbished to the same standards. The staff on reception were so friendly and helpful which is such a nice welcome. They have a decent sized car park out the front on a first come, first serve basis. We were able to park early afternoon on the Saturday no problem, and left the car there over the weekend. It's free if you book direct through the hotel and just need to register your car on arrival. We hadn't pre-booked breakfast but decided to go down on the morning, and it was just over £30 for the two of us. Breakfast was just 'okay'. Only a couple of cereal to choose from (cornflakes and all-bran), decent selection of hot food but it wasn't hot at all; barely 'warm', which was a bit of a let down. There was no cover over the hash browns so they were cold, and the food wasn't replenished very quickly. The fruit was running low with very few slices of fresh fruit left which wasn't that appealing. Still decent value for a buffet but if you aren't fussed about buffet style and prefer something freshly cooked I would probably go elsewhere to eat next time. We would still return nevertheless :)
andrewdevere
|1 review
Not the worst The hotel is going through a refurbishment, our room was one finished on second floor although clean the rooms are very small on a positive beds are comfortable, bathroom again very small and a little dated. We could not mention food as both nights we were unable to book restaurant as fully booked when we arrived and a private function on Saturday. Bar area was ok and must say the staff were excellent attentive happy and polite. My summary is we had a good stay and would stay again

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