Best Western Brentwood Inn

Avoid this hotel Person checking us in had a difficult time focusing. No hair dryer in room. Noisy. Heard doors slamming all night. Free breakfast was pointless. Coffee lukewarm and very weak. Staff was not helpful when alerted to issues. Poor value and not able to sleep

What a dump! What a dump! This was the worst experience at a hotel I have ever had. The first room they put us in had a white folded kitchen trash bag taped over the toilet tank because the top cover was missing. The air conditioner did not work. When we asked to be moved, they graciously moved us to the room next door that also did not have a working air conditioner. The bathroom shower leaked and flooded the bathroom floor. Our room was not serviced so they did not see the flooding or the sopping wet towels on the floor used to soak up the water on the floor. When we returned to our room and found the mess untouched, we again went to the front desk and were told there was no cleaning crew available to service the room but they could give us additional towels to clean up the mess ourselves. I could not get out of this VERY substandard hotel fast enough. After much discussion with the front desk person who could not make a decision on her own, called the General Manager who agreed to just charge us for the one nightmarish night we stayed there. They would not produce a receipt for me or give me anything in writing stating that I would not be charged for the other nights we had reserved. We went to the hotel next door where the rooms were clean, service was fabulous and the rooms were serviced every day.

My stay at BW in Brentwood was great. I live in New Jersey and I needed a room for a couple nites to attend my son's college graduation. I would definitely come back here when I come back to visit.

Great place Also enjoy staying here. The rooms are always clean. Breakfast is always well stocked even on the weekends. It’s in a good location just wish there was some dinner options within walking distance. Internet works well.

Quiet and Cozy Cozy hotel off the main road close to downtown restaurants and shopping. Was out having fun at the bars and got lucky. Quick UBER ride here and had a great night. Beds are comfortable and the staff was professional and made the check-in was easy. Would definitely stay here again.